5-10

Customer Applications & Digital Solutions Manager

9/25/2025

Lead end-to-end IT delivery for customer-facing projects and define scalable global architecture across various Salesforce platforms. Collaborate with stakeholders to translate needs into technical workstreams and drive innovation in personalization and automation.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Chez Maytronics France, nous fabriquons depuis 40 ans des produits pour entretenir et sécuriser les piscines privées et collectives. Nos robots Dolphin sont les leaders des robots électriques de piscine, ils vous offrent un nettoyage ultra performant en un minimum de temps. Nos couvertures automatiques Maytronics et nos alarmes vous permettent de sécuriser votre piscine pour que la baignade soit un pur moment de plaisir, en toute sérénité 🏊‍♀️ Nos produits sont distribués par notre réseau de revendeurs agréés (https://www.maytronics.com/fr-fr/store-locator/) présents partout en France. ➡️ Pour en savoir plus, vous pouvez visiter votre site : https://www.maytronics.com/fr-fr/

About the Role

We’re looking for a Customer Applications Manager to lead strategic, customer-facing digital initiatives across Salesforce Commerce (B2C & B2B), Core, Data Cloud, and Marketing Automation.

As part of our IT Digital team, you'll drive the solution, delivery and continuous improvement of systems that power our global customer experience, marketing journeys, and data-driven personalization.

Requirements

Key Responsibilities:

Lead end-to-end IT delivery for customer-facing projects (commerce portals, service sites, digital journeys).
Define scalable, standard global architecture across Salesforce Commerce, Core, Data Cloud, and Marketing Cloud.
Own system maintenance, upgrades, release planning, and incident resolution.
Collaborate with business stakeholders to translate needs into clear technical workstreams.
Manage internal/external team members and cross-functional experts across IT and business units.
Drive innovation: evaluate emerging tools/solutions in personalization, automation, and customer data.
Ensure alignment with security, privacy (e.g., GDPR), and performance best practices.

You Bring:

5+ years’ experience leading enterprise-grade customer-facing applications.
Strong background in Salesforce B2C & B2B Commerce, Core, Salesforce Data Cloud, and Marketing Automation (e.g., Marketing Cloud, Pardot).
Hands-on understanding of integrations, APIs, and cross-system data orchestration.
Team leadership and project management experience (Agile/DevOps preferred).
Excellent communication skills with both business and technical audiences.

Nice to Have:

Salesforce certifications (Sales & Service Cloud, Data Cloud, Marketing Cloud, Commerce).
Experience with CDPs, AI-driven personalization, or omnichannel CX.
Familiarity with analytics, dashboards, and campaign performance metrics

Key Skills

Customer Applications ManagementSalesforce CommerceData CloudMarketing AutomationProject ManagementTeam LeadershipAPIsDigital InitiativesIncident ResolutionGDPR ComplianceInnovationTechnical CommunicationCross-Functional CollaborationEmerging Tools EvaluationSystem MaintenanceAgile Methodologies