INTERACTION DESIGNER

Be #InGoodHands with Metrobank!

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Job Summary: 

Designer’s role is to turn the division’s User Experience vision into tangible, navigable reality. The Designer uses customer-driven insights and iterative methodologies to design and create usable, relevant, and elegant user flows, interfaces, structure, and interactions. The Interaction Design team also establishes an interface design system organizing the best practices across the division’s digital banking products.

SPECIFIC DUTIES & RESPONSIBLITIES 

Core Design Functions 

• Work through design problems from beginning to end: translating research insights into ideas that form useful products and features, and design their corresponding workflows and detailed interactions
• Prepare high fidelity designs for developer hand-off with proper documentation
• Draft and prototype ideas to quickly assess their viability, and craft the fine-grained details; then iterating quickly based on critical, actionable feedback
• Work closely with across-functional teams (from Tech/ Software Engineering, Design Research, and Product) to ensure designs meet user, business, and tech requirementsLead and create the interaction design approach for various initiatives, in collaboration with Service Designers, other Interaction Designers and Product Managers

Design Functions Back-up 

• Guide the work of fellow designers on shared projects and providing feedback to ensure that the team is delivering high-quality work Design Process Development and Enhancement
• Establish, optimize, and manage design patterns (reusable and recurring elements) methodologies, tools, standards, and best practices for interface and interaction design within a digital banking team
• Help conduct training on user-centered and iterative design processes to Division team members 
• Learn, imbibe, and practice the Bank’s mission and vision, and the Division’s identity and values.

Design Processes Regulatory and Bank Policy Compliance

• Effectively engage with the appropriate Bank internal partners for regulations, policy, processes and requirements related to product design and development
• Align design processes with the relevant regulation and bank policies, raising any required changes through the appropriate channels and authorities 

QUALIFICATIONS

Required 

• Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field.
• Proven experience in interaction design, UX design, or digital product design.
• Strong portfolio showcasing user-centered design solutions across multiple platforms.
• Proficiency in design and prototyping tools (e.g., Figma, Sketch, Adobe XD, etc.).

Preferred 

• Experience working in Agile product development teams.
• Familiarity with design systems, component libraries, and accessibility standards.
• Experience in fintech, digital banking, or other regulated industries.

Additional Qualities

• Strong communication and collaboration skills across technical and non-technical teams.
• Highly organized, detail-oriented, and able to manage multiple design initiatives simultaneously.
• Open to feedback, with a growth mindset and continuous learning approach.
• Customer-centric thinker with a passion for crafting meaningful user experiences