Mailroom Clerk and Employee Services Administrator

Mailroom Clerk and Employee Services Administrator - Fixed Term Contract

TSMC Arizona is seeking a highly reliable and enthusiastic individual, for an up to 6-month Fixed Term contract position as a Mailroom Clerk and Employee Services Administrator

A job at TSMC Arizona offers an opportunity to work at the most advanced semiconductor fab in the United States. TSMC Arizona’s first fab will operate its leading-edge semiconductor process technology (N4 process), starting production in the first half of 2025. The second fab will utilize its leading edge N3 and N2 process technology and be operational in 2028. The recently announced third fab will manufacture chips using 2nm or even more advanced process technology, with production starting by the end of the decade. America’s leading technology companies are ready to rely on TSMC Arizona for the next generations of chips that will power the digital future.

As an Employee Services Administrator, you'll be central to our daily operations, ensuring seamless mail services and efficient employee support. This role goes beyond mail management to actively enhance the employee experience through recognition and engagement programs. We're looking for a proactive, detail-oriented professional with strong organizational and customer service skills to drive operational excellence and a positive work environment.

Responsibilities:

• Efficiently Manage Internal Mailroom Operations:
  • Retrieve, sort, and accurately distribute internal mail and packages by department and recipient.
  • Enter received mail into the internal receiving system, ensuring proper delivery and tracking.
  • Prepare documents and other items for shipping and create shipping labels for employees.
  • Arrange pickups from postal services and other delivery vendors.
  • Record the arrival of mail and process returns as needed.
  • Maintain inventory of mailroom supplies and operate office equipment.
• Support Employee Services and Engagement Initiatives
  • Assist in managing employee recognition programs and engagement initiatives.
  • Support HR projects, including employee surveys and wellness programs.
• Vendor Invoice Processing and Communication:
  • Review and process payments for vendor invoices.
  • Communicate effectively with outside vendors.
• Prepare Reports and Presentations:
  • Develop and prepare various reports and presentations as required.
• Maintain Mailroom Integrity and Provide Customer Service:
  • Ensure the integrity, cleanliness, and organization of the mailroom.
  • Provide excellent customer service to employees regarding mail and other administrative inquiries.

Minimum Qualifications/Requirements:

• Education:
• High School Diploma or equivalent
• Technical Skills:
• Proficiency using Excel and PowerPoint.
• Proficiency in computer usage for word processing, data entry, and basic calculations.
• Typing, computing, and data entry skills.
• Interpersonal Skills:

• • Communication: Excellent verbal and written communication skills for interacting with internal staff and external vendors.
  • Teamwork: Ability to collaborate effectively within a team environment.
  • Attention to Detail: High level of accuracy and meticulousness in all tasks.
  • Customer Service: Strong customer service orientation and experience.

• Physical Requirements:
• Ability to handle and transport mail and packages (lifting items up to 25 lbs).
• Capable of extended periods of standing, walking, bending, and reaching typical of a mailroom environment.

Preferred Qualification:

• Education:
• Bachelor’s degree

Candidates must be willing and able to work on-site at our Phoenix Arizona facility. 

• Work Hours: Standard work hours are Monday through Friday, 9:00 AM to 5:00 PM. Please note that this schedule offers no flexibility, as it is dictated by the specific service hours required for mailroom operations.

Benefits:

As a valued member of the TSMC family, we place a significant focus on your health and well-being. When you are at your best-physically, mentally, and financially-our company is at its best. We offer a comprehensive and competitive benefits program that provides the resources you need to help you manage your health and achieve your goals across many areas of your life. This includes a variety of medical, dental and vision plan offerings you can choose from that best fit your and your family’s needs. Additionally, TSMC provides income-protection programs to financially assist you should you experience an injury or illness, and a 401(k)-retirement savings plan to help you secure your financial future. TSMC also offers competitive paid time-off programs and paid holidays allowing you to recharge and spend time with your family and loved ones.

Work Location: 5088 W. Innovation Circle, Phoenix, AZ 85083

TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We encourage all qualified individuals to apply, and we welcome applications from individuals with diverse backgrounds and experiences. Candidates must be able to perform the essential functions of the job with or without a reasonable accommodation. If you need a reasonable accommodation as part of this application process, please contact P_LOA@tsmc.com.

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