FULL_TIME

Senior Project Manager

10/3/2025

The Senior Project Manager will own the end-to-end delivery of complex, multi-team programs, ensuring outcomes are achieved on time and within budget. They will also lead Agile processes, manage risks, and collaborate with various stakeholders to drive clarity and execution standards.

Salary

145000 - 160000 USD

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

About The Company

Thank you for your interest in career opportunities at Viking. We encourage you to use this website or our company website (www.vikingcareers.com) to search and apply for available positions. *** Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person’s Cruise® in contrast to mainstream cruises. With more than 250 awards to its name, Viking has been rated at the top of its categories for river, ocean and expedition by both Travel + Leisure and Condé Nast Traveler.

About the Role

Job SummaryWe’re looking for a seasoned Senior Project Manager to orchestrate high‑impact initiatives across our marketing data lake foundation, identity resolution, complex reporting and Adobe-powered customer journeys. You’ll bring discipline and momentum to complex, multi-team programs—turning strategy into shipped outcomes, on time and on budget.Job Responsibilities<ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Own delivery end-to-end. Drive planning, tactical execution for data foundation, identity resolution engine and MarTech programs—scoping, schedule, dependencies, and quality—so we land outcomes on time and within budget.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">De‑risk the roadmap. Surface, track, and mitigate risks and blockers early; maintain RAID logs; keep leaders apprised of trade‑offs and decisions.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Run a crisp Agile cadence. Lead sprint planning, daily standups, demos, and retros; remove impediments fast.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Translate “why” into “what.” Convert business goals into clear requirements, user stories, acceptance criteria, and measurable success metrics.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Stakeholder collaboration. Align marketing, data engineering, analytics, call center, IT, external vendors, and QA—driving clarity on priorities and handoffs. Create and update backlog requests across marketing in partnership with a large cross-functional team of stakeholders. </li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Uplevel execution standards. Establish lightweight PMO guardrails, templates, and tooling (Jira/MS Project/Confluence/SharePoint) to ensure repeatable, high‑quality delivery.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Manage budgets with intent. Track actuals vs. forecast, validate SOWs, and ensure resources are deployed where they create the most value.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Lead change management. Plan comms, training, and adoption for new data capabilities, journeys, and reporting—minimizing disruption to BAU.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Report what matters. Produce executive‑ready updates on status, outcomes, risks, and next decisions—clear, concise, and actionable.</li></ul>Job Requirements<ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal;">Experience: 5+ years in technical project/program management across MarTech, data engineering, data readiness, and customer experience initiatives.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal;">Methodologies: Deep Agile/Scrum experience and strong command of SDLC for data and integration work.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal;">Tools & tech: Proficiency with Jira and MS Project. Familiarity with data platforms and integrations (e.g., Databricks, Azure Synapse Analytics), and Adobe Experience Cloud e.g., Adobe Experience Platform, Adobe Journey Optimizer is a plus.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal;">Leadership & influence: Proven ability to align diverse teams and vendors, drive decisions, and keep complex programs moving.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal;">Communication: Executive presence with excellent written and verbal skills; able to distill complexity into crisp updates.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal;">Problem‑solving: Bias to action, structured thinking, and a keen eye for detail.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal;">Adaptability: Comfortable in a fast‑moving environment with shifting priorities.</li><li class="MsoNormal" style="color: black; margin-bottom: 0in; line-height: normal;">Customer‑centricity: Passion for enabling personalized, high‑quality digital experiences.</li></ul>What We Offer You:<ul><li>Highly competitive compensation plan.</li><ul><li>Salary range $145,000-$160,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, individual qualifications and other relevant business considerations.</li><li>Employees are eligible for annual discretionary bonus.</li><li>401(k) plan with company match.</li><li>Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions.</li></ul><li>Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).</li><li>Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.</li><li>Opportunity to take a free and/or discounted cruise.</li><li>Highly subsidized gym membership.</li><li>Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.</li></ul>Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams’ outstanding contributions.About VikingViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

Key Skills

Project ManagementAgileScrumData EngineeringMarTechCustomer ExperienceRisk ManagementStakeholder CollaborationBudget ManagementChange ManagementCommunicationProblem-SolvingAdaptabilityCustomer-CentricityJiraMS ProjectAdobe Experience Cloud