Business Analyst

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Primary Responsibilities

• Work closely with Process Owners to transform business requirements into technical requirements.
• Work closely with Programmers to ensure an understanding of business requirements and practices.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract low-level information, and distinguish business requests from the underlying true needs.
• Using appropriate tools, track project timelines, budget expenses and milestones against the established project plan.
• Identify, manage and communicate changes to project definitions. Notify Management of projects off track or in jeopardy of failure. 
• Proactively communicate and collaborate with customers to analyze information needs and functional requirements.
• Provide Management with status reports and project updates as needed or desired. Communicate project expectations and status to team members and stakeholders in a clear, concise, and timely fashion.
• Responsible for testing new software products/updates prior to Customer QA (use case testing, regression testing, stress testing, etc.), and consulting with development team to improve usability and recommend program improvements or corrections to development staff. 
• Deliver documentation as needed and/or defined by documentation standards (Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs, etc.).
• Stay informed of advances and pertinent changes in hardware and software technologies.  
• Key liaison between IT and Crown business. Act as proxy Product Owner for stakeholders.

Qualifications

• High school diploma or equivalent required, along with 3 plus years of related experience.
• 3+ years' experience integrating and maintaining ERP systems strongly preferred.
• Familiarity with web development preferred. 
• Project management experience preferred.

Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities