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Patient Services Specialist - Chandler

10/4/2025

The Patient Services Specialist will prepare the front office for daily activities and warmly greet patients and visitors. They will ensure patient paperwork is accurate and maintain timely patient information in databases.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

Providing world-class neurosurgery through innovative, compassionate and coordinated care to meet each of our individual patient's needs. While we’re lifelong students in the world of brain and spine advancements, we also drive much of that discovery and achievement through our association with our hospital partners. We diagnose and treat a wide array of complex conditions and have proven, evidence-based outcomes. We’re exhaustive in our process to find the right solution for our patients, whether surgical or non-surgical. We don’t share the following facts to be boastful, but rather to illustrate how we’ve shaped the world of neurosurgery. That’s the type of expertise you should demand as a patient. We perform more than 10,000 procedures per year, giving us the confidence and expertise to handle complex cases that many other centers simply can’t treat. We’ve pioneered numerous procedures and techniques, including the cardiac standstill surgery, neuro-spinal scaffolding implants, the development of a spinal surgery robot, and more. Our surgeons developed new approaches to reach lesions in the difficult-to-reach skull-base area of the brain, enabling removal of what was previously considered inoperable. Through our partnership with Barrow Neurological Institute, patients have access to hundreds of clinical trials, enabling more aggressive treatment options, sooner. Mission: We’re honored to call Barrow our home. It enables us to find answers where all other paths lead to “no.” Here, we strive to make the impossible possible.

About the Role

Description

Our World-Class Team Begins with YOU!

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.

Do you have what it takes to be part of our World-Class team?

At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.

As one of the largest private group practices in the US, BBS is looking for a Patient Services Specialist to join our Location! In general, the Patient Services Specialist will:

Prepare front office for daily activities.
Warmly greet patients, guests, vendors, and visitors
Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
Collects co-pay if necessary and issues receipt.
Notifies physician office and/or clinic staff of patient arrivals.
Maintains accurate and timely patient information in Athena One databases.
Answer telephones and transfers caller to appropriate staff member
Help create an extraordinary patient experience!

EXPERIENCE:

Prior experience in a medical office setting preferred but we are willing to train.

Comp & Benefits:

We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:

Choice of two medical plans – HRA, HDHP/HSA options
Dental and Vision plan
Disability – short-term & long-term, 100% employer paid.
Basic Life/AD&D, 100% employer paid.
Voluntary Life/AD&D available for employee, spouse, and children
Voluntary Critical Illness and Accident coverage
Generous Paid Time Off
Paid Holidays
Next day pay.

Barrow Brain and Spine is proud to be an equal opportunity workplace.

Preferred method of response is via our Careers page: (Careers and Job Postings at Barrow Brain and Spine)

Key Skills

Patient CareOffice AdministrationInsurance VerificationData EntryCustomer ServiceCommunicationTeam CollaborationTime Management