Question
2-5

Med Spa Manager

10/7/2025

The Spa Manager is responsible for the overall operation and performance of the spa, ensuring guest service and sales expectations are met. This includes developing a team, managing finances, and overseeing staff training and development.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

No

About The Company
VIO Med Spa is an innovative leader in the medical spa industry. As a national brand, VIO Med Spa strives to provide high quality products and services to its guest no matter where they call home. The VIO Med Spa brand is synonymous with results-driven health and beauty transformations. VIO Med Spa offers traditional services that have long been proven to gain the results our guests have come to expect from a boutique med spa. However, our service offerings don't stop there. VIO Med Spa’s vision to be the innovative leader in the medical spa industry is driven by our motivation to be the best in the industry when it comes to experience, service, products and offering the latest cutting-edge technologies and therapies in the wellness and aesthetics industry. VIO Med Spa is purpose driven: helping women and men of all ages to Feel Great and Look Amazing. We are also driven to help our guests meet their personal beautification and wellness goals. Our highly educated expert team of medical professionals and practitioners focus on meeting the needs of our guest by recommending products and services that are sure to get the results they want. We understand that everyone’s needs are different. Therefore, we create individualized health and beauty plans that are designed to meet their specific needs. VIO Med Spa’s commitment to providing results oriented products and services to our guests is nothing like you’ve ever experienced from a medical spa before.
About the Role

Description

Job Description

Department: Spa Operations

Position Title: Spa Manager Services

Reports to: Owner/Franchisee

Coordinate Positions: Spa Manager works closely with a Collaborating Physician, Nurse, Nurse Practitioner, Physician’s Assistant, Esthetician, Spa Therapist and Spa Receptionist

Subordinate Positions: Nurse Practitioner/Physician’s Assistant, Nurse, Esthetician, Spa Therapist and Spa Receptionist

Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, and ensuring that expenses are maintained within the budget provided.

Primary functions include, but are not limited to:

(1) providing outstanding Guest service and satisfaction

(2) revenue generation and enhancement

(3) staff management and training

(4) payroll and inventory management

(5) financial management

(6) special events programming and marketing

Essential Behavioral Characteristics:

  • Ethical
  • Positive attitude
  • Enthusiastic
  • Team orientation
  • Self-motivated
  • Self-directed
  • Empathetic
  • Creative
  • Tenacious
  • Integrity
  • Honesty
  • Trustworthy
  • Outgoing
  • Detail oriented

Essential Skills:

  • Organized
  • Responsive
  • Adaptive and flexible

Qualifications:

  • Responsible
  • Problem Solver
  • Relationship oriented
  • Continuous improvement mentality
  • Effective communication
  • Time management/self management
  • Possess a thorough knowledge of spa services
  • Possess excellent interpersonal skills
  • Customer service orientation
  • Possess excellent conflict management skills
  • Possess excellent problem-solving skills
  • Possess a thorough knowledge of spa services
  • Possess excellent interpersonal skills
  • Comfortable consulting patients regarding cosmetic and non cosmetic treatment options, techniques and treatment plans

Physical/Mental Requirements:

  • Standing for extended periods of time
  • Ability to lift at least 30lbs

Work Environment: Spa environment

Location :Woodbridge , VA

Job Type: Full-time

Salary: $60,000.00 per year

Expected hours: 20 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • 8 hour shift
  • Day shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Key Skills
OrganizedResponsiveAdaptiveFlexibleProblem SolverRelationship OrientedEffective CommunicationTime ManagementCustomer Service OrientationConflict ManagementInterpersonal SkillsSelf-MotivatedDetail OrientedCreativeTenaciousEthical
Categories
HealthcareManagement & LeadershipCustomer Service & SupportHospitality
Benefits
401(k)401(k) MatchingDental InsuranceEmployee DiscountFlexible ScheduleHealth InsurancePaid Time OffVision Insurance
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