Jewelry Retailer Account Manager, Retail Store Accounts (2+ yrs exp. req.)

10/10/2025

The Account Manager will manage product listings and updates across assigned retailer portals while ensuring exceptional customer experience. They will also identify new opportunities to expand existing accounts and manage relationships with retailers.

Salary

70000 - 90000 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

#twiceasnice is a national direct-placement recruiting firm that builds every search from scratch, headhunts for every role, charges a 9.9 percent fee, and backs every placement with an 18-month guarantee. We help clients save money and hire better across all industries with a custom-built, research-driven recruiting process. We recruit nationally and work across role types, industries, and salary levels because every search is built from scratch through targeted headhunting instead of recycled candidate lists. We’re better than your recruiter. We’re #twiceasnice.

About the Role

Jewelry Retailer Account Manager, Retail Store Accounts (2+ yrs exp. req.) Location: midtown Manhattan, New York Salary: $70,000 - $90,000 + Bonus Potential + Benefits Benefits: Medical Insurance, 401k w/ 2% company match, Pre-Tax transit benefit, PTO, Holidays Job Type: Full-Time | On-site Typical Hours: Monday – Friday, 9:00am – 5:00pm ET Start Date: ASAP Sponsorship is not available Jewelry Retailer Account Manager, Retail Stores (2+ yrs exp. req.) Description Our client in the jewelry wholesale industry is looking for a Jewelry Retailer Account Manager to add to their team in New York, NY. Reporting to the Managing Director, you will be responsible for expanding various aspects of eCommerce operations, managing a set of designated jewelry retailer accounts, and responding to inquiries in a timely manner, ensuring exceptional customer experience. To be considered, you must have at least two years of jewelry retailer account management experience, working directly with jewelry retail stores to manage product listings and proposals for new sales opportunities. To be successful in this role, you must have an eye for detail, comfortable taking initiative to identify new opportunities to expand existing accounts, as well as manage relationships with retailers. This is an excellent opportunity to join a small company with a big impact, where you can learn and grow as much as you want to! Jewelry Retailer Account Manager, Retail Stores (2+ yrs exp. req.) Responsibilities • Manage product listings and updates across assigned retailer portals • Create product proposals and spec sheets for new opportunities • Monitor and analyze account performance and growth trends • Identify and pursue upsell and cross-sell opportunities • Ensure order fulfillment accuracy and troubleshoot issues • Handle customer and retailer inquiries and product questions • Reconcile data discrepancies and maintain product files • Support eCommerce strategy and execution across platforms • Coordinate with vendors and internal teams to load new items • Research competitors and customer feedback to improve offerings Jewelry Retailer Account Manager, Retail Stores (2+ yrs exp. req.) Qualifications • 2+ years of jewelry retailer account management experience required • Experience working directly with major jewelry retailers (retail stores) required • Proficient with MS Excel, and other technology platforms/software required • Analytical skills to make sales and product recommendations required • Highly organized and proactive, with a strong attention to detail required

Key Skills

SalesAccount ManagementeCommerceCustomer ExperienceAnalytical SkillsMS ExcelAttention to DetailProactiveProduct ProposalsOrder FulfillmentData ReconciliationVendor CoordinationMarket ResearchUpsellingCross-SellingTroubleshooting