TH_Shop Supervisor (Central Village)
10/15/2025
Company Size
1,001-5,000 employees
Language
Not specified
Visa Sponsorship
No
Position Summary: -
This role involves managing staff, providing excellent customer service, handling administrative tasks, and driving sales to meet the store's performance goals. The Store Supervisor acts as a leader, motivating and guiding the team to deliver exceptional service and achieve store targets.
Job Description: -
- Ensure a high level of customer satisfaction by maintaining excellent customer service standards.
- Handle escalated customer complaints, after sale inquiries and provide appropriate solutions.
- Maintaining current customer data base and building relations with new clients
- Monitor store sales and implement strategies to achieve store targets.
- Communicate sales goals and store KPI's to the team on continuous basis.
- Support and supervise team on selling techniques and in-depth product knowledge.
- Schedule shifts and manage manpower to ensure store productivity is maximized.
- Oversee daily store operations and stocktake.
- Maintain a welcoming and professional store environment, including store visual merchandising.
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