SQA Engineer

Description

Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.

Position Summary

This position is responsible for developing and executing tests on new and existing products to ensure that they meet the requisite functional, technical, and regulatory compliance and maintain high overall product quality. From hand-held tablet devices to Las Vegas style gaming cabinets, our array of products is diverse and advanced. Interface with Game/System Development and other Product Development staff to resolve issues in a timely manner. Also responsible for having proficient understanding of the software test methodologies and procedures in order to ensure testing efficiency and high level of quality. Will participate in mentoring Associate SQA Engineers. Organize and lead inter-departmental project meetings.

Primary Roles and Responsibilities

• Develop, hold reviews, and execute test plans and test scripts for new and existing game themes and systems
• Follow all the SQA Work Instructions daily
• Submit and track any product issues found during testing to ensure that they are resolved
• Lead  software defect scrub meetings and SQA Milestone hand-off meetings with Development
• Utilize all required databases for SQA functions and testing
• Provide input to the weekly project status report for each assigned project
• Provide detailed Completion Report at the end of each project
• Participate and provide input during root cause analysis phase
• Interface with other members of Product Development to effectively communicate and resolve all reported issues in a timely manner before the gaming product is released
• Proficient understanding of software test methodologies/procedures and the overall product development lifecycle
• Reproduce issues, when necessary, in order to assist software development in resolving issues
• Responsible for project escalations for each assigned project

Other Duties and Responsibilities

• Assist the SQA Department on special projects
• Introduce process improvement initiatives
• Establish key contacts with upstream organizations that have a direct impact on SQA
• Mentor new Associate SQA Engineers on assigned projects

Requirements

Experience and Education

• Bachelor’s Degree in Engineering or Computer Science preferred
• 3 - 5 years of relevant SQA work experience
• Academic and/or working knowledge of Visual Studio
• Academic and/or work experience with C and/or C++
• Academic and/or proficiency with Microsoft Word, Excel, and Outlook
• Basic knowledge of the gaming industry

Preferred Skills

• Working knowledge of computer operation and principles of computer hardware
• Working knowledge or experience with TestRails
• Working knowledge or experience with the JIRA Defect Management tool
• Working knowledge of real-time embedded systems
• Working knowledge of Agile methodologies
• Knowledge or experience with Perl or other shell scripting languages a plus
• Excellent written and oral communication skills
• Ability to communicate and collaborate with other team members
• Ability to work in a fast paced, deadline-oriented environment
• Detail-oriented and organized
• Capable of providing input and potential solutions to identified issues
• Ability to work with limited supervision
• PHYSICAL DEMANDS/WORKING CONDITIONS:

Vision:

• Close vision
• Depth perception
• Ability to adjust focus
• Peripheral vision
• Ability to distinguish colors

Physical Requirements:

• Stand for long periods of time
• Extensive time in front of LCD’s and Electronic Gaming Machine screens
• Repetitive motion to open heavy Electronic Gaming Machine doors

Work Conditions:

• The ability to move between projects with little notice and the ability to adapt quickly
• Overtime and weekend hours may be required to meet project schedules
• Limited travel may be required

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.