PARK SUPERINTENDENT III

Park Superintendent III

Position #:          22092410

Salary:                 $69,395

Grade:                 SGS09

Requisition:        53656

Location:            Queen Wilhelmina State Park, Mena, AR

Closing date:     Until Filled

Typical Functions:

Oversee the daily management, maintenance, and programming of a state park or multiple smaller park sites. Implement and enforce state park policies, safety regulations, and environmental conservation laws. Develop and oversee budgeting, procurement, and resource allocation to support park operations. Supervises staff by interviewing, recommending staff for hire/fire, assigning and reviewing work, counseling, and evaluating the performance of incumbents.  Prepare reports, operational plans, and funding proposals for state park leadership. Supervise facility staff, park interpreters, park rangers, maintenance workers, seasonal staff, and volunteers. Ensure high-quality visitor experiences through well-maintained facilities, engaging programming, and responsive customer service. Handle public inquiries, complaints, and emergency situations in a professional and timely manner. Oversee park maintenance, infrastructure improvements, and trail management. Manage natural and cultural resources, ensuring environmental stewardship and conservation best practices. Assist in educational and recreational programs, ensuring alignment with conservation and heritage goals. Coordinate safety and emergency response plans, including law enforcement collaboration and disaster preparedness. Oversee fee collection, concessionaire agreements, and special event management to support park sustainability.

Knowledge, Abilities, and Skills:

Strong decision-making, conflict resolution, and organizational skills. Ability to supervise and motivate staff. Experience in budget management, procurement, and resource allocation. Excellent verbal and written communication skills for engaging with the public, stakeholders, and government agencies. Strong public speaking and presentation abilities for educational programs and community outreach. Ability to handle complaints, resolve visitor concerns, and manage public expectations professionally. Knowledge of park maintenance, natural resource conservation, and recreational facility management. Proficiency in environmental laws, safety regulations, and emergency response planning. Understanding of business operations, revenue collection, and partnership development. Ability to operate park maintenance equipment, vehicles, and tools safely and effectively. Knowledge of hiking trail maintenance, habitat restoration, and wildlife management. Awareness and ability to respond to first aid, CPR, and emergency response protocols (training will be provided).

Position offers a full benefit package including paid holidays, annual and sick leave, health insurance, and retirement pension. Position is required to live on-site, and utilities are provided.

Applicants must meet or exceed these qualifications: The formal education equivalent of a bachelor's degree in park administration, parks and recreation management, natural science, recreation administration, business, or a related field; plus, At least four years of experience in park management, natural resource management, outdoor recreation administration, or a related field, including two years in a leadership capacity.

EOE/AA/ADA   Women and minorities are encouraged to apply.

Applications accepted online ONLY:  https://arcareers.arkansas.gov/

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.