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Channel Manager - US

10/28/2025

The Channel Manager will drive SysAid’s US channel growth by targeting, onboarding, and enabling partners throughout the country. Responsibilities include identifying and recruiting new partners, training them for self-sufficiency, and conducting performance reviews to refine growth strategies.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful new operational layer to IT—automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. AI Agents take the first action, so IT pros step in only when truly needed. The result? A team free to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. ITSM run by AI—and you. 100X more impactful.

About the Role

SysAid’s mission is to drive organizational productivity and transform ITSM with advanced AI-powered solutions. We serve 4,000+ global clients and millions of users, reshaping how businesses operate worldwide.

The Channel Manager will drive SysAid’s US channel growth by targeting, onboarding, and enabling partners throughout the country. You’ll own the partner pipeline, develop programs for mutual success, and be accountable for quota attainment.

Responsibilities

Identify, recruit, and onboard new US channel partners
Train and enable partners for self-sufficiency in selling/supporting SysAid
Jointly plan and forecast with partner sales teams
Negotiate and structure partnership agreements
Collaborate cross-functionally to execute go-to-market programs and ensure alignment
Conduct regular performance reviews and refine strategies for growth

Requirements

3–5+ years’ SaaS channel, alliances, or sales experience (ITSM background preferred)
Track record of managing a channel pipeline and meeting/exceeding revenue targets
Deep knowledge of the US tech channel ecosystem
Bachelor’s degree in Business or a related field
Outstanding communication and negotiation skills

Why You’ll Love Working Here

Impac- Drive marketing campaigns and initiatives that reach thousands of IT professionals worldwide and directly influence business growth.
Autonomy- Take full ownership of your marketing strategies, from concept to execution, with the freedom to innovate and test bold ideas.
Growth- Be part of a fast-growing, global company leading the way in AI-driven IT innovation, with endless opportunities to expand your skills and career.
Collaboration- Partner with talented marketers, product leaders, and sales teams in a dynamic, fast-paced environment where ideas turn into action quickly.

Key Skills

SaaSChannel ManagementSalesITSMNegotiationCommunicationPartner OnboardingTrainingForecastingPerformance ReviewCross-Functional CollaborationPipeline ManagementRevenue TargetsTech Channel EcosystemProgram DevelopmentQuota Attainment