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Account Manager_TP (Business Process)

10/29/2025

The Account Manager will deeply understand the client's industry and operational model, providing professional consulting services and complete solutions. Responsibilities also include managing project progress, coordinating inter-departmental work, and proactively resolving client issues to ensure service quality and satisfaction.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

Chinese

Visa Sponsorship

About The Company

Ricoh is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces and optimize business performance. Headquartered in Tokyo, Ricoh’s global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organizational capabilities nurtured over its 85-year history. In the financial year ended March 2024, Ricoh Group had worldwide sales of 2,348 billion yen (approx. 15.5 billion USD). It is Ricoh’s mission and vision to empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future. For further information, please visit www.ricoh.com

About the Role

Account Manager (AS)

文件流程數位智能系統客戶經理

【關於職位】

台灣理光為企業文件智能數位化專家，透過數位化與人工智能 AI 等解決方案，為台灣企業加速推動數位轉型。2019 年理光集團(RICOH) 藉由購併全球知名文件內容管理大廠 DocuWare，繼續深化全方位文件流程智能化服務。因應2024 電子簽章法三讀通過，台灣理光持續整合國際電子簽章知名品牌，強化原有合約數位化管理解決方案，以因應國內文件流程數位化與智能化的需求。

【工作內容】

● 深入了解客戶所屬產業與營運模式，提供專業的顧問式服務並給予客戶完整的解決方案
● 建立並維持客戶關係，提升客戶滿意度
● 業務拓展及市場開發，擴大及提升銷售量與理光品牌能見度
● 專案進度管理，協調並整合各部門間的工作以達成業績目標
● 主動解決客戶使用過程中之問題，確保服務品質與後續滿意度

【教育條件】

英文(聽:中等、說:中等、讀:中等、寫:中等)
專科、大學、碩士

【其他條件】

● 2- 5年業務/顧問銷售銷售經驗，擁有大型客戶之銷售/管理/維繫經驗加分。
● 進階Office軟體使用能力。
● 基本財務分析 / 專案管理能力。
● 系統整合商產業相關工作經驗加分。
● 有創意、樂於學習新事物、喜歡團隊分工分享，具高企圖心。
● 高抗壓力，可同步進行多個專案工作。
● 良好的邏輯性思考。
● 對於學習有熱情，認同RICOH文化、服務理念。

Key Skills

Customer Relationship ManagementSales ExperienceConsultative SellingProject ManagementFinancial AnalysisOffice Software ProficiencyProblem SolvingTeam CollaborationCreative ThinkingHigh Pressure ResilienceLogical ThinkingLearning EnthusiasmDigital TransformationDocument ManagementAI SolutionsIndustry Knowledge