Shop Assistant / Shop Supervisor

Responsibilities

1. Be familiar with the menu and maintain strong product knowledge.
2. Ensure smooth daily shop operations and deliver excellent customer service.
3. Maintain high hygiene and cleanliness standards at all times.
4. Handle customer inquiries and assist in selling products to create a positive shopping experience and achieve sales target
5. Coordinate with vendors and operation team to meet guest requirements.
6. Support guest relationship management and database upkeep.
7. Stock taking and replenishment of chinaware, glassware and silverware whenever necessary.
8. Perform any other duties or projects as assigned by the superior(s).

Requirements

1. Diploma/Certificate or equivalent qualification.
2. 1–2 years of relevant experience in retail or hospitality.
3. Good command of spoken and written English and Chinese.
4. Candidates with 6+ years of experience, including 2+ years in a supervisory role, may be considered for a Shop Supervisor/Assistant Shop Supervisor position.

Personal Data Privacy

We are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of the recruitment purposes and it will be stored for the time period necessary for the purpose for which it was collected.

The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information.  It will not be disclosed to any third parties for other unrelated purposes without your prior consent. You have the right to request for accessing and correcting your personal data held by us by contacting Human Resources Department directly at 3700 8609.

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within Nina Hospitality Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.