Expert Systems Engineer (Cloud Sales Engineer) - Req 2557

<div class="content-intro"><p>Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.</p></div><p>At <strong>Altera Cloud</strong>, we help healthcare organizations modernize, scale, and secure their critical systems in the cloud. As a <strong>Cloud Sales Engineer</strong>, you’ll play a key role in deepening relationships with our clients — helping them expand and optimize their <strong>Azure</strong> and <strong>AWS</strong> environments to drive real-world impact in patient care and operational performance.</p> <p>You’ll work at the intersection of <strong>technology and strategy</strong>, collaborating with solution architects, sales teams, and service leaders to design and position high-value cloud solutions. This is a <strong>pre-sales role</strong>, focused on discovery, solution shaping, and proposal development — not hands-on implementation.</p> <p>&nbsp;</p> <p><strong>What You’ll Do</strong></p> <ul> <li><strong>Drive Growth:</strong> Identify opportunities to enhance existing client environments with new cloud capabilities, services, or optimizations.</li> <li><strong>Shape Solutions:</strong> Translate client goals into high-level Azure and AWS architectures that are scalable, secure, and cost-effective.</li> <li><strong>Support Sales:</strong> Partner with account teams to create proposals, technical estimates, and statements of work for new or add-on solutions.</li> <li><strong>Engage Clients:</strong> Lead technical discussions and present solution recommendations to technical and business stakeholders.</li> <li><strong>Discover Needs:</strong> Conduct structured discovery sessions to understand client environments, challenges, and desired outcomes.</li> <li><strong>Collaborate:</strong> Work closely with architects and operations teams to ensure a smooth handoff from design to delivery.</li> <li><strong>Stay Current:</strong> Keep up with the latest Azure and AWS innovations, pricing models, and best practices to bring fresh insights to clients.</li> </ul> <p>&nbsp;</p> <p><strong>What You Bring</strong></p> <ul> <li>Strong understanding of <strong>Microsoft Azure</strong> and <strong>Amazon Web Services (AWS)</strong> platforms, services, and solution patterns.</li> <li>Experience in <strong>cloud pre-sales, solution engineering, or technical account support</strong> (typically 3–6 years of total IT experience).</li> <li>Proven ability to <strong>communicate technical concepts</strong> clearly to both technical and non-technical audiences.</li> <li>Working knowledge of <strong>security, governance, and cost optimization</strong> principles.</li> <li>Strong problem-solving skills and a <strong>consultative mindset</strong> focused on customer outcomes.</li> <li>A passion for learning, collaboration, and helping clients realize the full potential of the cloud.</li> </ul> <p>&nbsp;</p> <p><strong>Education</strong></p> <ul> <li>Bachelor’s degree in <strong>Computer Science, Information Technology, or Engineering</strong>, or equivalent professional experience.</li> </ul> <p>&nbsp;</p> <p><strong>Certifications</strong></p> <p><strong>Required (one or more):</strong></p> <ul> <li><strong>Azure Administrator Associate</strong> or <strong>Azure Solutions Architect Associate</strong></li> <li><strong>AWS Solutions Architect – Associate</strong></li> <li><em>(Azure or AWS Fundamentals certifications are a plus for candidates newer to cloud pre-sales.)</em></li> </ul> <p><strong>Preferred:</strong></p> <ul> <li><strong>FinOps Certified Practitioner</strong> (cost/value optimization)</li> <li><strong>HashiCorp Certified: Terraform Associate</strong> (for IaC familiarity)</li> <li><strong>AWS or Azure Security Certification</strong> (for regulated or healthcare workloads)</li> </ul> <p>&nbsp;</p> <p><strong>Why Join Altera Cloud</strong></p> <ul> <li>Be part of a team helping healthcare organizations deliver better care through modern cloud technology.</li> <li>Work in a <strong>collaborative, learning-focused environment</strong> with mentorship from senior cloud architects and sales leaders.</li> <li>Build your career path toward <strong>senior pre-sales or solution architecture</strong> roles.</li> <li>Competitive compensation, global project exposure, and a mission-driven culture that values innovation and integrity.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><p></p> <p><strong>&nbsp;</strong>Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.</p> <p><em>If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:</em></p> <p><strong><em><a href="mailto:HR.Recruiting@alteraehealth.com">HR.Recruiting@AlteraHealth.com</a></em></strong></p> <p>&nbsp;</p> <p></p></div>