OTC Administrator

The Company

Johnson Controls is a global leader in diversified technology and multi-industrial solutions, serving customers in over 150 countries. With 135,000 employees worldwide, we create intelligent buildings, efficient energy solutions, integrated infrastructure, and next-generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities.

Our commitment to sustainability dates back to 1885 with the invention of the first electric room thermostat. Today, we remain dedicated to helping our customers succeed and creating greater value for all stakeholders through a strategic focus on building and energy growth platforms.

The Role

As an OTC Administrator, you will play a key role in managing contracts across multiple locations in Australia. Your responsibilities will include:

• Managing contracts for multiple sites across Australia

• Preparing and processing monthly invoicing, including attaching supporting documentation and ensuring accurate submission

• Handling contract cancellations and variations

• Resolving contract issues identified in reports

• Providing support for the internal sales tool

• Assisting Branch Managers and operational teams with customer reports and renewal documentation

• Resolving Accounts Payable disputes using internal systems

• Processing contract changes via our management software

About You

To succeed in this role, you will bring:

• Previous administration experience in a similar role

• Strong customer service skills and a service-oriented mindset

• A collaborative, team-focused approach

• Proficiency in MS Office applications

• Excellent written and verbal communication skills

• Professionalism, proactivity, and strong attention to detail

• Exceptional time management and prioritization skills

• Ability to build and maintain relationships with employees and customers

• Capacity to multi-task and meet deadlines

• Self-motivation and a proactive attitude

Only applicants who have a current right to work in Australia will be considered.

Please note pre-employment checks – including reference checks, medical, criminal record check, and drug & alcohol testing – will form part of the eligibility process.

Ready to Elevate Your Career?
Join Johnson Controls and be part of a team shaping the future of industrial sustainability.

📞 Contact Janis Sotelo for a confidential discussion:
+64 27 406 7974 | ✉️ janis.sotelo@jci.com

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