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Finance Executive, Credit & Collections

11/3/2025

The Finance Executive will liaise with customers to execute collection activities and reconcile accounts. They will also conduct credit assessments and ensure the accuracy of invoices in the accounts receivable system.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
StarHub is a leading homegrown Singapore company that delivers world-class communications, entertainment, and digital services. With our extensive fibre and wireless infrastructure and global partnerships, we bring to people, homes and enterprises quality mobile and fixed services, a broad suite of premium content, and a diverse range of communication solutions. We develop and deliver solutions incorporating artificial intelligence, cybersecurity, data analytics, Internet of Things, and robotics for corporate and government clients. StarHub is committed to conducting our business sustainably and responsibly. StarHub is named among TIME’s World’s Most Sustainable Companies 2025 and ranked as the world’s most sustainable wireless telecommunication provider on the Corporate Knights Global 100 (2025). StarHub also ranks 187 on the FORTUNE Southeast Asia 500 in 2025. Listed on the Singapore Exchange mainboard, StarHub is a component stock of the SGX iEdge Singapore Low Carbon Index, iEdge-OCBC Singapore Low Carbon Select 50 Capped Index; as well as the FTSE4Good Index series. Visit www.starhub.com for more information.
About the Role

Job Description

- Liaise with customers on a timely basis, execute collection activities, reconcile and track daily/monthly AR balance accounts with customer records
- Conduct credit assessment for approval of sales orders & services
- Ensure completeness and accuracy of invoices in the AR system
- Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments
- Collaborate with various internal business functions such as Billing Team, Sales and Project team to resolve receivable issues
- Post entries for incoming payments and allocate to clear AR invoices
- Provide administration work related to collections, such as preparing adjustment vouchers, statement of accounts and submission of customer invoices via email or through customer billing portals.
- Conduct regular AR review meetings with Sales or internal stakeholders to track collection progress
- Support Finance Manager or Team Leader in ad-hoc projects, audit and preparation of reports

Qualifications

- Minimum Diploma in Accounting/Finance/Business
- Minimum 1 year of experience working as an Accounts Receivable in related fields
- Proficient in Microsoft Excel.
- Able to work in a fast-pace environment, able to prioritize workload and meet strict deadlines
- Excellent interpersonal and communication skills, able to manage internal and external customers
- Meticulous with positive working attitude

Key Skills
Accounts ReceivableCredit AssessmentCustomer ServiceCommunication SkillsMicrosoft ExcelInterpersonal SkillsInvoice ManagementPayment ProcessingCollaborationAttention to DetailTime ManagementProblem SolvingReportingTeam SupportFast-Paced EnvironmentWorkload Prioritization
Categories
Finance & AccountingCustomer Service & Support
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