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Sales Development Representative

11/4/2025

Assist patients by phone to schedule consultations and answer questions about services. Support the sales process by coordinating with care navigators, insurance teams, and treatment coordinators.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

The Salience team is driven by one common goal: patient remission. We’re actively working to reduce the rate of suicide in the US, by changing the delivery model of behavioral health. Our proven track record, patient-inspired approach, and highly skilled team offer uniquely better treatment options for patients suffering from mood disorders. We are research-driven, using objective diagnostic tools and advanced scientific training to connect our patients back to their lives. Over 70% of our patients report a positive response, which we credit to our innovative, persistent, and compassionate approach. Salience treatment coordinators are extensively trained in outcome intervention, customized care plans, safety protocols and the latest science in TMS Therapy and depression. Our team is the most experienced in Texas, having performed over 100,000 TMS treatments. Because our goal is to help you along your path to remission, our patient advocates answer all your questions, navigate insurance, and assist you with billing options so that you can reconnect to what matters. Our History Is Personal Salience TMS Founder Tim Kriske was approached in 2011 by leaders in the TMS community to help them grow TMS treatment across the U.S. Their explanation of neuroplasticity reminded him of his brother who was a US Marine and suffered a traumatic brain injury. After many doctors couldn’t assist him, one neurologist took a chance and helped him regain mobility and speech. The theory was that his brain rerouted his neurocircuitry, enabling him to recover through the science of neuroplasticity. Inspired by the neurologist who took a chance with his brother, Tim decided that every person deserves an opportunity to work with the most clinically current doctors and to understand all of their available treatment options. We began our TMS clinic with one doctor and one employee in 2011. Since then we have rapidly grown to over 10 locations and 90+ employees.

About the Role

Description

Position Summary

We are seeking an energetic and compassionate individual to join our Sales Development team as an entry-level Patient Advocate. In this role, you will support patients and referral partners in helping grow awareness of TMS Therapy and Salience Health. This is a great opportunity to start a career in Salience Health or medical sales with full training and mentorship provided.

Key Responsibilities

Assist patients by phone to schedule consultations and answer questions about services.
Track and manage patient leads and referral activity using Salesforce.
Support the sales process by coordinating with care navigators, insurance teams, and treatment coordinators.
Help resolve patient or provider concerns in a professional and courteous manner.
Build relationships with referring doctors and ensure they are informed of updates.
Reaching out to new and previous TMS therapy patient to engage them in scheduling consultations or meeting with the care navigator team for retreatment.

Required Skills & Attributes

Strong communication skills, both verbal and written.
Friendly, empathetic, and professional demeanor.
Organized and detail-oriented with a willingness to learn.
Comfortable using Microsoft Office and navigating the internet.
Self-motivated and able to work independently or as part of a team.
Positive attitude and a passion for helping others.
Professionalism in communication and appearance

Work Environment & Physical Demands

This is an office-based role with frequent phone and computer use (up to 70–75% of the day). Location to be discussed after training.

Equal Opportunity Employer

Salience TMS Neuro Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

Requirements

Education & Experience

High school diploma or equivalent required• Some college or experience in customer service, referral generation or sales preferred• Salesforce experience is a plus but not required

Key Skills

Communication SkillsEmpathyProfessionalismOrganizationDetail-OrientedSelf-MotivationTeamworkMicrosoft OfficeSalesforce