Question
FULL_TIME
5-10

Manager - Operations

11/5/2025

Manage a portfolio of traded loans, ensuring timely processing and compliance with audit requirements. Liaise with various teams to facilitate smooth transaction processing and resolve outstanding cash items.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
About the Role

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

 

We are currently seeking an experienced professional to join our team in the role of Manager - Operations

 

In this role, you will: 

  • Management of a portfolio of traded loans recording rollovers, repayments and other loan events. Completing Loan IQ and SENTRY input to accurately reflect purchase, sale and rollover accounting requirements.
  • Completion of operational processing in a timely and cost-effective manner, ensuring time critical deadlines are achieved and highlighting any bottlenecks or processing constraints to the team supervisor.
  • Ensuring that all documentation satisfies procedural and audit requirements in respect of secondary loan trade processing. Ensuring that payments are input to enable release in accordance with bank deadlines.
  • Resolution of outstanding cash items, taking action to reconcile the Nostro and clearing accounts. Compilation and reconciliation of Front office system to back-office system (FOBO Rec)
  • Ensuring that all queries both internal and external are responded to in a timely manner, seeking guidance where required. Maintenance of the team inbox, attending to queries and responding in a timely manner.
  • Close liaison with the Sales, Trading and Closing teams and Agents to ensure the smooth processing of transactions. Support the secondary loan trade Ops team through project work as allocated to improve processes, procedures and systems operated within the team
  • Assist Closers and Middle Office with position queries and resolve in timely manner. Complete input to contract lifecycle management terms of counterparts and borrowers for sanction screening purposes.
  • Monitors the performance of the team and ensuring appropriate corrective actions are taken to address issues that may prevent timely and accurate settlement and investigations

 

To be successful, you will:

  • Previous Secondary Loans experience is a significant advantage for the role.
  • Knowledge of Loan IQ is essential, working knowledge of Clearpar.
  • Good excel and analytical skills.
  • Strong organizational skills and the ability to prioritize work, to ensure transaction deadlines are achieved.
  • Pro-active problem-solving attitude.
  • Able to deliver high work standards.
  • Able to thrive under pressure.

 

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***

Key Skills
Secondary Loans ExperienceLoan IQClearparExcel SkillsAnalytical SkillsOrganisational SkillsProblem SolvingHigh Work StandardsAbility to Thrive Under Pressure
Categories
Finance & AccountingManagement & Leadership
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