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Universal Banker I

11/5/2025

The Universal Banker is responsible for providing prompt and courteous service to customers during various financial transactions. They maintain frequent customer contact and strive to deepen relationships and generate new business.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

For your security, do not disclose non-public information or financial transactions online. This page is monitored Mon – Fri, 8:30am - 4:30pm excluding holidays. The Dime Bank will never use social media to receive or process non-public information or financial transactions. If you have an issue or need assistance, we request that you keep it offline to protect you from identity theft. For branch hours or questions, please call 888-4MY-DIME or visit us at https://www.thedimebank.com/locations-and-hours. At The Dime Bank, we believe in relationships. With offices in Honesdale, Hawley (downtown and the lake region), Damascus, Greentown, Dingmans Ferry, and Carbondale, we strive to be our communities’ total financial partner. We have been helping generations of customers in Northeastern Pennsylvania realize their goals and dreams by meeting their financial needs since 1905. We offer a full array of financial services and solutions ranging from traditional products to electronic banking, and wealth management services. At The Dime Bank, we appreciate your business and we value your time. We endeavor to create products and services that not only give you the best value for your dollar, but also provide you with as much convenience as possible, so you can spend less time banking and more time living!

About the Role

Description

Are you looking for a rewarding career with opportunities for personal and professional growth? Consider joining The Dime Bank! We’re independent, local, community-focused, and growing!

We're actively recruiting full-time & part-time Universal Bankers (UBs). Our Universal Bankers deliver the ultimate customer experience with a focus on our community members’ financial needs. If you are someone who loves the community where you live and want a rewarding position that connects you with your friends & neighbors, The Dime Bank is for you, apply today!

Education/Training:

A high school diploma or equivalent; college education in related field preferred but not required.

Experience: One or more years’ experience in a professional customer service/cash handling and/or financial services environment.

The Universal Banker is a multi-layer position that is responsible for providing prompt, courteous service to customers and prospective customers by providing value-added insight during teller transactions, new deposit account opening, consumer loan processes and other financial service interactions. A UB maintains frequent customer contact and through the consultative approach strives to retain customers, deepen relationships and generate new business. The Universal Banker supports a team environment between branches and partners within specialty departments to enhance the customer experience and differentiate The Dime Bank in our markets.

Hours and Work Schedule

Hours per Week: Full-Time = 36-40. Part-Time = Less than 30.

Work Schedule: Monday through Saturday and will include rotating Friday Nights and Saturdays. Generally, a bi-weekly schedule is published and will vary based on branch schedule and needs. No assumption of permanence should be made even with repeated, on-going similarity.

Equipment/Machines

Telephone
Teller machine and printer
Calculator
PC/Computer keyboard
Multipurpose (Printer/Scanner/Fax/Copier)
Coin machine
Currency counter
Combination lock
ATM
Cash dispenser(s)/recycler
Security equipment

Key Skills

Customer ServiceCash HandlingFinancial ServicesTeller TransactionsAccount OpeningLoan ProcessingConsultative ApproachTeam EnvironmentCommunity FocusRelationship BuildingBusiness GenerationCommunicationProblem SolvingAttention to DetailTime ManagementTechnology Proficiency