County Manager Assistant - (Josephine County)

Description

Reports to: Regional Manager
Location: Grants Pass, OR (On-site)

About Premier Community Supports

Premier Community Supports delivers high-quality, person-centered care across in-home and community-based services—including day programs, positive behavior supports, and 24-hour residential assistance. Founded on integrity, quality, and a genuine passion for our work, our experienced team reliably delivers safe, engaging, and customized care.

We partner closely with families, guardians, case managers, and other caregivers to deeply understand individual needs and goals. Through collaborative planning and a fun, supportive environment, we empower individuals to thrive—at home and in the community.

Role Overview

As the County Manager Assistant, you’ll be the central hub for operational support and employee experience within our county office. You’ll collaborate closely with the County Manager, serve as a first point of contact, and work with our Onboarding Specialist to ensure smooth daily operations. Your role will help create an organized, welcoming, and efficient environment where staff and individuals-served thrive.

What You’ll Be Doing

Employee Support & Engagement

· Be the go-to resource for staff questions about software/systems and general operations.

· Proactively reach out to employees when training is incomplete, licenses or certifications expire, or compliance concerns arise.

· Help foster a positive work environment that supports retention and employee satisfaction.

Recruitment & Onboarding

· Review applications, schedule interviews, and conduct interviews for Direct Support Professionals (DSPs) when the County Manager is unavailable.

· Coordinate closely with the Onboarding Specialist to keep applicant status and onboarding progress on track.

· Lead parts of the DSP orientation (specifically the ISP Review) when needed.

· Schedule and assist with onboarding meetings for individuals, families, or guardians.

· Facilitate DSP-Individual matches and attend Meet & Greets if the County Manager is unavailable.

· Collect, review, and ensure complete onboarding paperwork from the Case Management Entity (CME) before submission.

Compliance, Training & Documentation

· Deliver training on new/revised annual Individual Service Plans (ISPs) when the County Manager is not available.

· Process ISP acknowledgements, audit documentation, and assist in resolving compliance issues by interpreting relevant regulations and policies.

· Draft, audit, and timely upload required documents.

· Support DSPs with system training, progress notes, incident reports, shift coverage during absences, and ongoing support.

Office & Operational Excellence

· Submit monthly purchase orders and keep the office organized and efficient.

· Attend all scheduled meetings prepared and on time.

· Build strong relationships with individuals we serve, their families, community partners, and government agencies.

· Other duties/projects as assigned — we’re a dynamic team and value flexibility.

Who You Are

· Self-motivated, able to work independently and meet productivity benchmarks.

· Effective collaborator: comfortable working in group problem-solving situations and also able to take initiative.

· A relationship-builder: you connect positively with individuals we serve, families, colleagues, and community stakeholders.

· Calm, ethical, and compliant under pressure and when responding to crisis situations.

· Clear communicator: strong writing skills for reports, documentation, and general correspondence.

· Contributes to a positive, inclusive workplace culture.

· Ability to pass a background check (in line with state requirements) 

· Willing and able to learn and implement CPR, First Aid practices, and understand Individual Service Plans (ISPs), and crisis intervention/de-escalation. (We will provide this training if needed). 

· Excellent time-management: you prioritize, plan, adapt to changes, and anticipate future needs proactively.

Requirements

What You Bring

Preferred Experience:

· Minimum of at least 2 years working with individuals with intellectual and/or developmental disabilities

· Demonstrated experience in onboarding, training, or compliance preferred.

Skills & Abilities:

· Solid understanding of human service agency operations at the local level.

· Conflict resolution skills, problem-solving ability, deductive reasoning, and leadership qualities.

· Strong written and verbal communication using tact, courtesy, and cooperation.

· Comfortable using Microsoft Word, Excel, Outlook, standard office equipment, and learning new software.

· Basic math competency.· Able to define problems, collect data, establish facts, think critically, and draw valid conclusions.

· Sound judgment, resourcefulness, initiative; ability to monitor and assess others’ work when needed.

· Able and willing to travel locally and regionally as required.

Requirements:

· Valid driver’s license, car insurance, and reliable transportation.

· Occasional lifting up to 10 lbs., close vision (for driving and desk work), ability to work in a dynamic, interrupt-driven environment with local/regional travel as needed. 

What We Offer

· Health, dental, vision benefits available with 75% of cost paid by Premier

· Accrue up to 80 hours of PTO (paid time off) per year

· 401K offered after 90 days of employment with up to 4% employer match

· Paid 1st and 16th of the month· Training and professional development opportunities

Why Join Us?

· Impactful role in a mission-driven environment that supports individuals and families.

· Opportunity to shape onboarding, compliance, and operations — your work really makes a difference.

· Supportive team culture where your ideas and initiative are valued.

· Growth potential as you collaborate across functions and build relationships across the community.

· Feel valued every day knowing you’re helping individuals live their best lives

· Join a team that cares about each other and supports growth and wellbeing

· Be part of a home-like setting—not just “a job” but a community

In compliance with federal law and our commitment to fairness, Premier Community Supports, LLC is an equal opportunity employer and participates fully in E-Verify to confirm employment eligibility. We adhere to the Office of Federal Contract Compliance Programs (OFCCP) requirements and applicable EEO/affirmative action obligations. By submitting this application, you acknowledge and consent to these practices and affirm that all information provided is true and accurate.

Thank you for your interest in joining Premier Community Supports, LLC. We value your application and the time you’ve taken to share your background and qualifications. Our goal is to build a diverse and talented team committed to excellence, integrity, and collaboration. Please provide accurate and complete information to help us assess how best to match you and ensure a smooth evaluation process.