Question
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Leasing Specialist

11/11/2025

The primary responsibility of the Leasing Specialist is to achieve and maintain optimum occupancy by leasing units and renewing existing leases. This includes touring prospective residents, processing applications, and ensuring a positive resident experience.

Salary

20 - 21 USD

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
NALS Apartment Homes is a fully integrated real estate operating company engaged in the ownership, acquisition, marketing, management, rehabilitation and disposition of multifamily apartment communities throughout the United States. Headquartered in Santa Barbara, CA, NALS owns and operates multifamily communities totaling over 15,000 apartment homes in markets such as Atlanta, Dallas, Phoenix, Denver, and Seattle. Passionate about great service? We'd like to meet you. In 2017, NALS received a Resident Satisfaction Company Award from SatisFacts Research, based on feedback from satisfied residents. Great service is at the heart of what we do. We are always looking for talented people who share our commitment to providing exceptional living experiences. Like our work, our teams are diverse, collaborative, and service-focused. Our employees are fundamental to our success, and we are committed to growing together and having fun along the way. Please visit our website to learn more about career opportunities with NALS Apartment Homes.
About the Role

Description

NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home. We embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional expertise. Our team is the single most important ingredient to our success, and we seek to foster a work environment as welcoming as our apartment communities. 


We are looking to add a Leasing Specialist to our team at Kielo at Grass Valley


Benefits and Perks

  • Starting compensation: $20 - $21 an hour
  • Leasing/renewal commission
  • 30% rent discount
  • 10+ days of paid time off in your first year of employment
  • Comprehensive benefits package including medical, dental, vision, life insurance and disability insurance
  • 401(k) with generous employer match
  • Employee assistance program
  • Wellness program
  • Employee referral program
  • Amazing opportunities for career progression
  • Along with tons of other great benefits and amazing perks! 

Your primary responsibility will be to achieve and maintain optimum occupancy via the leasing of units and renewal of existing leases.


What you will do

  • Lease apartments
  • Convert telephone traffic to appointments
  • Tour community with prospective residents
  • Send thank-you notes to prospective residents
  • Pre-qualify applicants
  • Review pending applications to be submitted for approval
  • Notify applicants on status of application
  • Move-in new residents.
  • Review all necessary paperwork with the new resident
  • Accept payment as pre-determined by Assistant Manager
  • Understand and complete all lease paperwork in an accurate and timely manner (including applications and credit checks)
  • Deliver move-in gifts and walk units prior to move-in
  • Issue keys
  • Renew current resident leases
  • Notify residents regarding lease expiration and determine the length of the new lease
  • Review new lease terms with resident
  • Move-out vacating residents
  • Complete all necessary move-out paperwork in an accurate and timely manner
  • Retrieve all keys, passes, etc. from resident
  • Clearly and effectively assist current residents with concerns and needs to minimize resident problems in a professional manner
  • Maintain positive resident relations
  • Attend resident functions unless directed otherwise by supervisor
  • Other general office duties such as opening and/or closing the office, typing, filing, answering phones, and assisting with weekly reports
  • Complete quality control procedures as directed by supervisor
  • Perform additional duties, responsibilities or projects as assigned

Requirements

  • Minimum 1 year of experience in service/sales related industry
  • Ability to communicate effectively and professionally with residents, fellow associates, vendors, and supervisors
  • Self-motivated, exhibit a positive personality, and be sales motivated
  • Conduct yourself in a professional, neat, and well-groomed manner always
  • Walking up and down stairs to show apartments to prospective residents
  • Lifting no more than 25 pounds. If more than 25 pounds are to be lifted, employee shall seek assistance from the maintenance department
  • Valid driver's license along with current auto insurance may be required 
  • 40-hour work week; Saturday required

To learn more about our communities and team culture, follow us on Facebook and Instagram.

Key Skills
LeasingSalesCustomer ServiceCommunicationProfessionalismSelf-MotivationPositive AttitudeResident RelationsOffice DutiesQuality ControlProblem SolvingTeamworkTime ManagementAttention To DetailOrganizational Skills
Categories
SalesCustomer Service & SupportAdministrativeHospitality
Benefits
Leasing/Renewal Commission30% Rent Discount10+ Days Of Paid Time Off In Your First Year Of EmploymentComprehensive Benefits Package Including Medical, Dental, Vision, Life Insurance And Disability Insurance401(K) With Generous Employer MatchEmployee Assistance ProgramWellness ProgramEmployee Referral ProgramAmazing Opportunities For Career Progression
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