Clinical Manager

Description

The Clinical Manager is a licensed clinician responsible for overseeing clinical operations and ensuring high-quality service delivery across assigned program sites where the Clinical Director is not physically located. This position plays a key leadership role in maintaining compliance with regulatory standards, supporting clinical staff, and fostering a therapeutic environment consistent with the organization’s mission and values.  In addition to supervisory responsibilities, the Clinical Manager will provide caseload coverage as needed to ensure continuity of care. This position serves as a key liaison between program staff, the Clinical Director, and other departments to ensure consistent implementation of clinical and operational standards across locations.

Schedule/Hours:

• Full-Time/40 hours
• Monday through Friday 8:00 am to 4:30 pm (flexibility required, occasional weekend coverage)
• This position will be paid on a salary basis, semimonthly, exempt from overtime. 
• Overtime premium pay is not paid to exempt employees.

Tasks / Responsibilities (To include, but not limited to):

Leadership & Oversight:

• Provide day-to-day clinical oversight and support to assigned program sites in the absence of the Clinical Director.
• Supervise and support clinical staff, ensuring adherence to evidence-based practices, documentation standards, and ethical guidelines.
• Conduct regular supervision, case reviews, and performance evaluations for assigned staff.
• Collaborate with the Clinical Director to implement clinical initiatives, policies, and quality improvement measures.
• Assist with on floor presence addressing clinical crises as they arise assuring client issues are addressed promptly fostering a safe environment
• Ensure all treatment and program operations remain compliant with state licensing, accreditation, and internal policy standards.

Operational Accountability:

• Oversee clinical functions across multiple facilities to ensure consistent service delivery and continuity of care.
• Partner with site leadership and administrative staff to maintain efficient scheduling, client flow, and staff coverage.
• Support the Clinical Assistant at the Exeter site with guidance and oversight, while maintaining focus on operational needs at other locations.
• Participate in interdisciplinary team meetings and contribute to strategic planning related to program growth and quality outcomes.

Clinical Services:

• Maintain an active caseload as determined by program needs.
• Provide individual, group, and family therapy utilizing evidence-based treatment modalities.
• Conduct assessments, develop treatment plans, and ensure timely completion of documentation in accordance with regulatory and agency standards.
• Provide clinical coverage for staff absences or vacancies as needed to maintain continuity of services.

Communication & Collaboration:

• Serve as a key point of contact for clinical operations across assigned sites.
• Foster positive relationships with staff, clients, families, and external partners.
• Work collaboratively with the Clinical Director to identify staffing needs, training opportunities, and process improvements.

Requirements

Environmental/Physical Requirements:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

          1. Noise Level – usually quiet

          2. Physical Demands – employee is frequently required to sit; employee must occasionally lift and / or move up to 25 pounds

Preferred Experience/Minimum Qualifications: 

• Bachelor’s or Master’s degree in Counseling, Psychology, Social Work, or a related behavioral health field required
• Active state licensure as one of the following: LMFT, LMHC, LICSW, or LCDCS.
• Minimum of two (2) years of clinical experience in a behavioral health or substance use treatment setting.
• Supervisory experience is highly preferred.
• Demonstrated knowledge of state and federal regulations related to substance abuse treatment.
• Strong leadership, communication, and problem-solving skills.
• Ability to work effectively across multiple sites and adapt to changing priorities.