IT Business Systems Administrator

Description

Ready to make an impact? Join a stable and growing organization where your career can flourish! If you're excited about new opportunities, keep reading!

At Trace-A-Matic, our people are our greatest assets! We offer a friendly, clean, and safe work environment where everyone can thrive. Our mission is to achieve excellence in complex precision machined components and ensure customer satisfaction. Plus, we have a fantastic Gainsharing program: when the company profits, we share 50% with our employees, paid out quarterly! 

Trace-A-Matic offers:

• 10 Paid Holidays
• Service-Based PTO
• Medical, dental, vision insurance
• 401k with company contribution
• Gainsharing
• Exciting, fast-paced environment
• On-site Fitness Center & Medical Clinic
• Weekly Pay
• Performance Merit Raises
• Climate Controlled Environment

Position Overview:

The IT Business Systems Administrator plays an integral role in ensuring the technological frameworks with the organization are aligned with its overall business strategies.  The role requires a unique blend of technical expertise and business acumen, enabling the manager to translate technical concepts into actionable business strategies. 

Essential Duties and Responsibilities:

• Maintain, update, and upgrade the ERP system. (Epicor Kinetics, and Jobboss)
• Create and modify SSRS reports per users' needs.
• Maintain, modify, and upgrade the SQL database.
• Checking computer hardware (HDD, mouse, keyboards etc.) to ensure functionality.
• Setting up workstations with computers and necessary peripheral devices
• Provide PC support for users, including installing software and system upgrades, providing hardware support, providing internet access, managing anti-virus, and helping train people on new software.
• Set security levels for users that are appropriate for their jobs. Ensure all data is being backed up.
• Familiarity with Wide-Area-Networks, various routers and hubs and communication methods  including fiber optics, and wireless communication is required.
• Working knowledge of Scale Computing is helpful.
• Manage internet access, restrict users to appropriate sites, and provide e-mail  capabilities. Maintain knowledge of  various broadband internet options.
• Develop and maintain local networks in ways that optimize performance.
• Ensure security and privacy of networks and computer systems.
• Provide orientation and guidance to users on how to operate new software and computer  equipment.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts,  debugging etc.)
• Oversee the implementation and maintenance of business software systems to ensure they meet organizational needs.
• Liaise between business departments and IT to translate business needs into technical requirements.
• Design and enforce policies and procedures for the use of business systems to ensure data integrity and security.
• Coordinate the training of staff on new systems and software to ensure efficient use and adoption.
• Evaluate and select vendors for business systems solutions, negotiating contracts and managing relationships.
• Lead the troubleshooting and resolution of system-related issues, ensuring minimal disruption to business operations.
• Conduct post-implementation reviews to assess the success of business systems projects and identify areas for improvement.
• Aligns technology and business processes with the company’s long-term goals.
• Through analytical and design expertise, a Business Systems Manager reevaluates and redesigns workflows, systems, and processes for significant improvements in cost, quality, service and speed.
• Engage with internal and external stakeholders to align system implementations and updates with organizational goals and user needs.
• Analyze results of system and integrated testing in conjunction with business stakeholders to ensure that all business requirements are met.
• Other duties as needed

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Requirements

Skills and Competencies:

• Strong SQL management and query skills
• Good Knowledge of ERP systems similar to Epicor and Jobboss. 
• Demonstrated customer service skills and communication skills. 
• Excellent diagnostic and problem-solving skills.
• Excellent communication ability 
• Outstanding organizational and time-management skills
• In-depth understanding of diverse computer systems and networks.

Education: Associate’s degree or two year program with certification in Information systems and three years of experience. Bachelor’s degree in Information Systems or related field is preferred. 

Experience and/or Training: SQL experience, proven experience as an IT technician or relevant position. Licenses/Certificates Certification in Microsoft MCSA preferred.