IT Intern (Technical Track)

Making Waves Education Foundation has partnered with Dega Systems to support the hiring and placement of IT interns.

Reporting To: 

Tech Alignment Manager, Dega Systems 

Proposed Weekly Schedule: 

15 - 20 hours/week; minimum 3 days/week, 4+ hours/day; Expected start date in December 2025/January 2026 

About This Position: 

Support Dega Systems’ technical departments while developing IT and cybersecurity skills. Interns get first-hand experience in help desk support, technical audits, cybersecurity, and strategic IT. This is a hands-on role with accessible credentialing opportunities and a supportive onboarding experience. Making Waves Education Foundation is assisting Dega Systems with hiring for this internship. 

We will begin reviewing applications as early as November 7, 2025. 



What You’ll Do: 

• Shadow Tier 1 engineers on ticket triage, monitoring, and resolution 
• Participate in user onboarding/offboarding and account management 
• Assist Tech Alignment Managers with site/system audits: update network diagrams, asset inventories, and SOPs 
• Review patching, MFA, backup verification, compliance checklists 
• Contribute to alignment meetings on client risk and remediation 
• Build reports and dashboards for internal/external use 
• Support EDR/MDR, phishing simulations, and security awareness training 
• Document patching/vulnerability reports; observe incident response exercises 
• Produce at least one SOP or Knowledge Base article; complete a mini-audit and technical project 
• Pursue weekly certification coursework in CompTIA (ITF+, A+, Network+, Security+) or free Microsoft learning 

What We Offer

Dega Systems is offering the following:

• Pay: $20/hour. No salary negotiation—our policy ensures equity, fairness and transparency for all candidates. 
• Internship credit: This can be used for internship credit depending on your interest and academic program requirements. 
• Making Waves Education Foundation provides durable skill training and coaching. 
• Dega Systems may sponsor credentialing exam fees for relevant IT certifications (CompTIA, Microsoft training) for high performing interns.

About Dega Systems 

Dega Systems, founded in 2001 and based in the New York metro area, is a managed service provider specializing in IT solutions for mission-driven organizations, including nonprofits, legal services, creative agencies, and tech startups. With a focus on reliability, security, and proactive service, Dega delivers stress-free technology management that allows clients to focus on their core purposes. The company offers fully managed and co-managed IT services, covering device management, cloud systems, data protection, cybersecurity, and unified communications. Dega Systems is dedicated to empowering organizations through exceptional technology support and partnership. 

Who You Are and What You've Done

Requirements

• Wave-Maker in Making Waves’ college and career success program  
• Interest in IT support and cybersecurity 
• Communication, collaboration, and time management skills 
• Curiosity and willingness to learn new technologies 
• Self-motivated and able to progress through training content with minimal supervision 
• Authorized to work in the U.S.