VIP Account Manager

Play Perfect is a fast-growing mobile gaming company that provides entertainment to millions of users around the world. The company is headquartered in Tel Aviv.

With a team of talented and passionate developers, designers, industry experts and gamers, Play Perfect is at the forefront of creating immersive gaming experiences that engage players on a whole new level.

As we continue to push the boundaries of what is possible in gaming, Play Perfect is poised to shape the future of the industry and redefine what it means to be a skill-based gaming company.

As we expand, we're​ ​looking for​ ​a​ ​rockstar VIP Account Manager to join our great team!

Responsibilities:

• Manage close, long-term relationships with our VIP players on a daily basis
• Support and actively engage players through personalized communication
• Track, monitor, and analyze player activity and behavior on a daily basis
• Build and deliver ongoing content, promotions, and activities designed to increase player engagement and move them to their next level
• Manage and grow Facebook communities, creating engaging posts, encouraging participation, and fostering a strong sense of community among players
• Collaborate with cross-functional teams (Product, Marketing, Design, Data, etc.) to drive player activity, retention, and revenue growth
• Work closely with all aspects of the game studio to fully understand Economy, Product, and Monetization

Requirements

• 2+ years of experience in account management within the Mobile gaming industry - MUST
• Bachelor’s degree in Business, Marketing, or a related field – Advantage
• Proven experience managing VIP clients, building strong relationships, and handling customer expectations
• Proficiency in Excel, including knowledge of basic formulas to cross-reference data, conduact portfolio-level analysis, and perform customer segmentation
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Experience managing and engaging Facebook communities – Advantage
• Native-level fluency in English; additional languages are an advantage