Question
5-10

Service Officer

11/18/2025

The Service Officer oversees daily operations of tellering, cashiering, and ATM operations at the branch. They ensure efficient service delivery while complying with the bank's standards and internal controls.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
BDO is a full-service universal bank in the Philippines. It provides a complete array of industry-leading products and services including Lending (corporate and consumer), Deposit-taking, Foreign Exchange, Brokering, Trust and Investments, Credit Cards, Corporate Cash Management, and Remittances in the Philippines. Through its local subsidiaries, the Bank offers Leasing and Financing, Investment Banking, Private Banking, Rural Banking, Life Insurance, Insurance Brokerage, and Stock Brokerage services. BDO's institutional strengths and value-added products and services hold the key to its successful business relationships with customers. Its branches remain at the forefront of setting high standards as a sales- and service-oriented, customer-focused force. BDO has one of the largest distribution networks, with more than 1,600 operating branches and over 4,500 ATMs nationwide. Through selective acquisitions and organic growth, BDO has positioned itself for increased balance sheet strength and continuing expansion into new markets. As of 30 June 2022, BDO is the country's largest bank in terms of total resources, customer loans, deposits, and assets under management. BDO is a publicly listed company (PLC), with its shares currently being traded at the Philippine Stock Exchange under the symbol “BDO”. BDO Unibank is regulated by the Banko Sentral ng Pilipinas. https://www.bsp.gov.ph For concerns, please visit any BDO branch near you or reach us through any of the channels listed in the Consumer Assistance page of our website: https://www.bdo.com.ph/consumer-assistance. Deposits are insured by PDIC up to P1 Million per depositor. The BDO, BDO Unibank and other BDO-related trademarks are owned by BDO Unibank, Inc. All Rights Reserved.
About the Role

The position is primarily responsible for overseeing the daily operations of tellering, cashiering and ATM operations of the Branch. Ensures prompt and efficient service delivery in compliance with the Bank's service standards and internal control.


Responsibilities

  • Performs start and end of day activities.

  • Supervises the Cash Services and ATM operations of the branch.

  • Acts as the chief custodian of the peso cash, foreign currencies, accountable forms and late checks of the branch.

  • Responsible for verifying details and issuance of accountable forms are properly accounted. Assistant for signature / approval.

  • Reviews / prepares, approves and submits branch reports. Ascertains completeness, accuracy and prompt and proper dispatch of documents / reports to concerned units. Ensures that discrepancies are reported or resolved on time.

Qualifications

  • Graduate of any 4 year degree course.

  • With at least 5 years experience as Assistant Cashier in Branch operations in a commercial or universal bank.

  • With good communication skills.

 

 

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration  of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.                                                                                                                       Requisition ID: 22811

Key Skills
CashieringATM OperationsService DeliveryInternal ControlCommunication SkillsBranch OperationsReport PreparationDiscrepancy ResolutionCustodian ResponsibilitiesAccountable FormsVerificationSupervisionCustomer ServiceOperational OversightDetail OrientationProblem Solving
Categories
Finance & AccountingCustomer Service & SupportManagement & Leadership
Apply Now

Please let BDO Unibank know you found this job on PrepPal. This helps us grow!

Apply Now
Get Ready for the Interview!

Do you know that we have special program that includes "Interview questions that asked by BDO Unibank?"

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.