Section Head

11/18/2025

Ensure high quality and timely delivery of all projects of the unit while overseeing the upkeep of applications and platforms. Manage escalations and resolutions, ensuring alignment with business strategies and IT governance.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

BDO is a full-service universal bank in the Philippines. It provides a complete array of industry-leading products and services including Lending (corporate and consumer), Deposit-taking, Foreign Exchange, Brokering, Trust and Investments, Credit Cards, Corporate Cash Management, and Remittances in the Philippines. Through its local subsidiaries, the Bank offers Leasing and Financing, Investment Banking, Private Banking, Rural Banking, Life Insurance, Insurance Brokerage, and Stock Brokerage services. BDO's institutional strengths and value-added products and services hold the key to its successful business relationships with customers. Its branches remain at the forefront of setting high standards as a sales- and service-oriented, customer-focused force. BDO has one of the largest distribution networks, with more than 1,600 operating branches and over 4,500 ATMs nationwide. Through selective acquisitions and organic growth, BDO has positioned itself for increased balance sheet strength and continuing expansion into new markets. As of 30 June 2022, BDO is the country's largest bank in terms of total resources, customer loans, deposits, and assets under management. BDO is a publicly listed company (PLC), with its shares currently being traded at the Philippine Stock Exchange under the symbol “BDO”. BDO Unibank is regulated by the Banko Sentral ng Pilipinas. https://www.bsp.gov.ph For concerns, please visit any BDO branch near you or reach us through any of the channels listed in the Consumer Assistance page of our website: https://www.bdo.com.ph/consumer-assistance. Deposits are insured by PDIC up to P1 Million per depositor. The BDO, BDO Unibank and other BDO-related trademarks are owned by BDO Unibank, Inc. All Rights Reserved.

About the Role

Job Summary:

Ensure high quality and timely delivery of all projects of the unit and oversee upkeep of the applications and platforms owned by the unit
Develop a full understanding of how the team/section works and orchestrate applicable processes across other teams/sections as needed

Manage all escalations and resolutions

Duties & Responsibilities:

Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section
Work closely with other units/counterparties across ITG to ensure seamless delivery
Enforce adherence to IT SDLC and Governance structure
Ensure that there is a good understanding of the business unit’s strategic direction
Ensure alignment of strategies with BDO architecture
Ensure that the right people are assigned to each project in order to ensure proper support, validation of scope, requirements development, and delivery ownership
Manage all escalation from business unit and PIP team
ake full accountability of the quality of application delivery rendered by the team/section
Plan for and manage the team/section’s capacity, and ensure appropriate and sufficient staffing of the team/section
Ensure adequate competency in delivery managers and other team members
Identify and optimize how resources can be leveraged across delivery teams
Ensure timely escalation of issues
Provide oversight of all vendors and solution providers engaged by the team/section and their assigned resources

Qualifications:

Bachelor's degree in Computer Science, Engineering, Business, or related field
15 or more years of application delivery experience in the financial services industry
10 or more years of experience in managing complex projects involving the implementation of digital or online-transaction solutions
Experienced in handling vendor and third-party SI engagements
Experience working on front-end applications, such as mobile/digital banking android/ios applications that run financial transactions with 3rd party applications
Must be wiling to be assigned and work on-site in Makati/Ortigas

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 18639

Key Skills

Application DeliveryProject ManagementVendor ManagementDigital SolutionsFinancial ServicesTeam ManagementCapacity PlanningGovernance StructureBusiness Strategy AlignmentResource OptimizationEscalation ManagementQuality AssuranceMobile ApplicationsFront-End ApplicationsStakeholder EngagementIT SDLC