Field & Shop Service Technician
11/19/2025
The technician will support sales and operational efforts by providing exceptional service to customers, ensuring their requirements are met in a timely manner. Responsibilities include valve assembly and repair, instrumentation calibration, troubleshooting equipment malfunctions, and assisting with customer installations.
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
Description
If you like figuring out how things work — and why they don’t — this role might be a great fit.
We’re a family-owned industrial service and sales company with a small, hands-on team. We work on real equipment for real customers in power plants, water and wastewater facilities, and industrial plants. No two days look the same.
This is a hands-on role for someone who enjoys mechanical work, basic electrical troubleshooting, and solving problems both in the shop and out in the field.
What You’ll Actually Do
- Assemble, repair, and troubleshoot electric actuated valves
- Assemble and calibrate instrumentation packages and electric actuators
- Diagnose mechanical and electrical issues on customer equipment — in our shop and on-site
- Support field service work, including installations, startups, and troubleshooting
- Assist with steam system surveys and plant walk-downs
- Take field measurements for mounting hardware and retrofits
- Participate in customer demos and occasional training sessions
- Help keep the shop and warehouse organized (shipping, receiving, inventory, tools)
What Makes This Role Different
- You’ll work on live customer problems, not just bench work
- You’ll see a wide range of systems — steam, power, water, wastewater, industrial
- You’ll be trusted to ask questions, think critically, and figure things out
- You won’t be stuck doing the same repetitive task every day
- You’ll work closely with a small team that values initiative and curiosity
Travel Expectations
- Travel is based on customer needs
- Mix of shop work, day trips, and overnights
- On average:
- 1–2 overnight trips per month (sometimes more)
- 1–2 day trips per month (sometimes more)
This Role Is a Good Fit If You…
- Have solid mechanical fundamentals and basic electrical troubleshooting skills
- Can read schematics, wiring diagrams, and dimensional drawings
- Like working with your hands and getting dirty when needed
- Ask good questions and enjoy learning how systems really work
- Can work independently without constant direction
- Are comfortable interacting with customers in the field
This Role Is Not a Good Fit If You…
- Need constant step-by-step direction
- Prefer repetitive, highly structured work
- Don’t want field work or occasional travel
- Avoid customer interaction
Pay & Benefits
- Starting around $20/hour (depending on experience)
- Overtime potential
- Company vehicle provided for field work
- PTO, health insurance, and standard benefits
Requirements
- High School diploma or equivalent
(Technical school or relevant industry experience is a plus) - Mechanical aptitude with intermediate electrical circuit troubleshooting
- Valid driver’s license
- Ability to pass background checks, drug screening, and required safety training
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