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Field & Shop Service Technician

11/19/2025

The technician will support sales and operational efforts by providing exceptional service to customers, ensuring their requirements are met in a timely manner. Responsibilities include valve assembly and repair, instrumentation calibration, troubleshooting equipment malfunctions, and assisting with customer installations.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Mead O’Brien specializes in valves & valve automation, steam & hot water products and systems, instrumentation products, skid designs, field services, surveys, assessments, and consulting. The extensive product and application knowledge possessed by our sales force projects to all or part of ten states in the Midwest which includes Missouri, Kansas, Nebraska, Iowa, Oklahoma, Arkansas, Texas Panhandle, southern Illinois, western Kentucky, and Southwest Indiana. Our company functions as a problem solver, innovator, and best total cost provider, not merely a sales organization. The term “solutions” is not a separate component but an integral part of our market approach to the Power, Refining, Chemical, Food & Beverage, Oil & Gas, Heavy Industrial, Water & Wastewater Treatment, and HVAC & Institutional markets. Customer problems in steam, water, and process control are solved through a combination of staff expertise, experience, and a wide breadth of specialized products from top manufacturers.
About the Role

Description

If you like figuring out how things work — and why they don’t — this role might be a great fit.


We’re a family-owned industrial service and sales company with a small, hands-on team. We work on real equipment for real customers in power plants, water and wastewater facilities, and industrial plants. No two days look the same.


This is a hands-on role for someone who enjoys mechanical work, basic electrical troubleshooting, and solving problems both in the shop and out in the field.


What You’ll Actually Do

  • Assemble, repair, and troubleshoot electric actuated valves
  • Assemble and calibrate instrumentation packages and electric actuators
  • Diagnose mechanical and electrical issues on customer equipment — in our shop and on-site
  • Support field service work, including installations, startups, and troubleshooting
  • Assist with steam system surveys and plant walk-downs
  • Take field measurements for mounting hardware and retrofits
  • Participate in customer demos and occasional training sessions
  • Help keep the shop and warehouse organized (shipping, receiving, inventory, tools)

What Makes This Role Different

  • You’ll work on live customer problems, not just bench work
  • You’ll see a wide range of systems — steam, power, water, wastewater, industrial
  • You’ll be trusted to ask questions, think critically, and figure things out
  • You won’t be stuck doing the same repetitive task every day
  • You’ll work closely with a small team that values initiative and curiosity

Travel Expectations

  • Travel is based on customer needs
  • Mix of shop work, day trips, and overnights
  • On average:
    • 1–2 overnight trips per month (sometimes more)
    • 1–2 day trips per month (sometimes more)

This Role Is a Good Fit If You…

  • Have solid mechanical fundamentals and basic electrical troubleshooting skills
  • Can read schematics, wiring diagrams, and dimensional drawings
  • Like working with your hands and getting dirty when needed
  • Ask good questions and enjoy learning how systems really work
  • Can work independently without constant direction
  • Are comfortable interacting with customers in the field

This Role Is Not a Good Fit If You…

  • Need constant step-by-step direction
  • Prefer repetitive, highly structured work
  • Don’t want field work or occasional travel
  • Avoid customer interaction

 Pay & Benefits

  • Starting around $20/hour (depending on experience)
  • Overtime potential
  • Company vehicle provided for field work
  • PTO, health insurance, and standard benefits

Requirements

  •   High School diploma or equivalent
         (Technical school or relevant industry experience is a plus)
  • Mechanical aptitude with intermediate electrical circuit troubleshooting
  • Valid driver’s license
  • Ability to pass background checks, drug screening, and required safety training
Key Skills
Mechanical AptitudeElectrical KnowledgeCommunication SkillsTroubleshootingProblem-SolvingValve AssemblyInstrumentation CalibrationElectric ActuatorsField MeasurementsCustomer ServiceWarehouse OrganizationInventory MaintenanceSafety ClearancesSchematic InterpretationTraining ParticipationCustomer Installation
Categories
EngineeringTradesCustomer Service & SupportManufacturingLogistics
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