Full Time

2-5

Case Manager

11/20/2025

Case Managers coordinate family reunification services and assess the needs of each unaccompanied child in care. They maintain direct contact with each child and their families while developing interventions and individual service plans.

Working Hours

40 hours/week

Company Size

2-10 employees

Language

English

Visa Sponsorship

About The Company

Urban Strategies LLC provides strategic planning, advocacy counsel and government affairs to major companies, non-profit organizations and cause-related efforts by building a specialized team of top professionals.

About the Role

Job Description: Case Manager

JOB TITLE

Case Manager

PROGRAM

Refugio Unaccompanied Children Shelter

REPORTS TO

Program Director

SALARY

$24.63

LOCATION

Alamo, TX

JOB TYPE

Full-Time

WORK SCHEDULE

Six Days per week, 40 Hours per week, 12 Months per year

General Description

Case Managers are responsible for coordinating family reunification services and assessing the needs of each unaccompanied child (UC) in care.

About You

The ideal candidate for our program is:  

A self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education.  
You are a personable, energetic, and empathetic leader who can manage multiple staff, managers, and multiple projects in a prior project in a prioritized manner to meet our internal Urban Strategies goals of all current Head Start Performance Standards.

Minimum Qualifications

Education: bachelor’s degree in relevant behavioral science
Experience: Three years of related experience
Competencies: Professional: Diversity, Communication, Ethical
Technical: Trauma, Report, Advocate, Critical Thinking, Case Analysis.
Organizational: Leadership, Teamwork, Community Approach.
 
Knowledge: Child Welfare
Skills: Office 0365, Bilingual (English – Spanish)
Other: Licensure; Driver’s License

What You’ll Be Doing

Utilize trauma theory and brief therapeutic techniques to work with unaccompanied children entering the United States during a typical shelter stay of 30-35 days.
Complete an intake interview upon admission and promptly identify needed services.
Assess family, education, history of trauma, personal goals, and potential experience with human exploitation/trafficking.
Develop interventions and an individual service plan consistent with each child's psycho-social needs.
Maintain direct contact with each UC and, to the extent possible, with the UCs family and potential sponsors.
Maintain appropriate documentation according to program regulations.
Carry up to eight cases.
Upon request, this role may be required to travel with UC, 14 and under, to locations in the United States.
Other duties as assigned.

About Urban Strategies

Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America.
COMPANY CULTURE	Our work is driven by our three core values: Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth. Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities. Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.
BENEFITS	Remote work for eligible positions. Medical and Dental is paid 95% by company and 5% by employee (individual or family). Vision is covered 100% (individual or family). 401K matched contributions up to 4%. Employee Assistance Program. Vacation time is generous but varies depending on program and position. 9 Sick Days and 11 Holidays. Every teammate gets long and short-term disability free. Positions that require laptops, the company provides one. Positions that require cellphone, company issues one.
PERKS	Meaningful employee engagement programs. Education discounts (BA-PhD) with a variety of education partners.
OTHER	Employment is conditional pending satisfactory results of all required tests and background checks.

Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections.

To apply:

Please visit www.urbanstrategies.us/careers

Equal Opportunity Employer

Key Skills

DiversityCommunicationEthicalTraumaReportAdvocateCritical ThinkingCase AnalysisLeadershipTeamworkCommunity ApproachChild WelfareOffice 0365BilingualEnglishSpanish

Case Manager

Job Description: Case Manager

JOB TITLE

PROGRAM

SALARY

LOCATION

JOB TYPE

WORK SCHEDULE

About You

What You’ll Be Doing

Utilize trauma theory and brief therapeutic techniques to work with unaccompanied children entering the United States during a typical shelter stay of 30-35 days.

Complete an intake interview upon admission and promptly identify needed services.

Assess family, education, history of trauma, personal goals, and potential experience with human exploitation/trafficking.

Develop interventions and an individual service plan consistent with each child's psycho-social needs.

Maintain direct contact with each UC and, to the extent possible, with the UCs family and potential sponsors.

Maintain appropriate documentation according to program regulations.

Carry up to eight cases.

Upon request, this role may be required to travel with UC, 14 and under, to locations in the United States.

Other duties as assigned.

About Urban Strategies