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Patient Navigator

11/20/2025

Patient Navigators partner with the Care Team to assist patients in their fertility journeys. They provide essential information and support to ensure a smooth transition to the nursing team for cycle management.

Salary

26 - 29 USD

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

Spring Fertility is the Bay Area's most modern fertility center, delivering state-of-the-art IVF, egg freezing, genetic testing, and advanced reproductive services with an innovative, seamless, and patient-centric approach. Our personalized treatment plans, expedited services, and accessible pricing are designed to help you achieve your dreams of a family, now or later. We believe that everyone deserves to have a family if they want one. We opened Spring Fertility because you deserve care that focuses on you. We’re scientists, but we’re also spouses and parents and have been patients too. Spring Fertility. The new standard in fertility services. Book today: 415.964.5618 or hello@springfertility.com.

About the Role

<div class="content-intro"><h2 style="text-align: left;">Who is Spring Fertility? </h2> We’re a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys!  <h2 style="text-align: left;">Why should you join our team? </h2> We are a mission-driven organization that is looking for high performers, movers, shakers and innovators! We are working hard to create a first-class fertility practice, but we know how to have fun too! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first. </div><h3>Role Summary</h3> Our Patient Navigators partner with our Care Team in helping our patients grow their families! Our Patient Navigators work hand-in-hand with our nursing team to provide our patients with the information they need to approach their treatment cycle with confidence. They simplify an often difficult and confusing process to ensure a seamless transition to the nursing team for cycle management. Some day-to-day responsibilities include: <ul> <li>Generate journey maps and calendars based on treatments plans</li> <li>Facilitate, track and document completion of tests and diagnostic procedures</li> <li>Develop trust and positive rapport with all new patients</li> <li>Explain complex medical process and terms in a digestible manger</li> <li>Monitor patient compliance and readiness for treatment</li> <li>Scheduling appointments</li> </ul> <h3>Education, Licenses, Certifications</h3> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Bachelor’s degree </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Passion for Reproductive Healthcare</li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Exceptional Communication Skills</li> </ul> <h3>Employment Type</h3> This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.  <h3>Compensation</h3> The starting salary range for this role is $26-29/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.  #INDSFT<div class="content-conclusion"><h3>Benefits </h3> Investing in you today  <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Competitive Medical, Dental, and Vision Plans </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Paid Time Off to enjoy “you” time! </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Commuter Benefits, Discounted rates on home, auto and pet insurance</li> </ul> Investing in your future  <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">401k Match with up to 4% matching</li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Fertility and Parental Leave Benefits Program </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Career development with a fast-growing organization </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Paid Life and Disability Insurance </li> </ul> *Temporary and contract roles may not be eligible for all benefits listed above <h3 style="text-align: left;">Don’t have it all? We still welcome you to apply! </h3> At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.   <h3 style="text-align: left;">We are scientists. We are humanists. We are passionate about fertility. </h3> The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview, and you require accommodation, please notify the recruiter who reached out to you. If you need assistance in navigating our website and the job application process, please give us a call! <a href="https://springfertility.com/legal-terms/" target="_blank">CCPA disclosure notice here. </a></div>

Key Skills

Exceptional Communication SkillsPassion for Reproductive Healthcare