Question
5-10

Pharmacy Manager and PIC

11/20/2025

The Pharmacy Manager will lead and direct the pharmacy staff while ensuring safe and effective pharmacy services. They are accountable for the management, oversight, and operation of all aspects within the pharmacy.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Primary Health Solutions is a leading Federally Qualified Health Center (FQHC) in Southwest Ohio. Our mission is to improve community wellness through access to quality, affordable, and integrated primary healthcare. Primary Health Solutions strives to provide services to all members of the community regardless of their ability to pay. We serve patients through our nine integrated health centers, four of which are school based health centers in Hamilton, Fairfield, Middletown, and Edgewood City Schools. Patients are also able to access our mobile dental unit that travels between locations. We also are a strong advocate for collaboration with other healthcare providers, organizations, and hospitals within the area. Our services include: medical, dental, vision, coordinating care, nutritional assistance, X-ray, Express Care, WIC services, behavioral health, pharmacy, OB/GYN, and access to certified health insurance counselors. One unique feature of Primary Health Solutions is the access that patients are able to access multiple services at any of our locations making our centers a 'one stop shop'​.
About the Role

Description

About Primary Health Solutions

Our Mission

We meet people where they are and partner with them on their journey towards wellness.

Our Vision

The destination for servant leaders to provide comprehensive and exceptional care.

Our Values

R – Respect

I – Innovation

S – Stewardship

E – Excellence

Pharmacy Manager and PIC Summary

The Pharmacy Manager will be responsible for delivering our purpose, modeling our values, and

demonstrating genuine, authentic care for our patients. In addition to leading and directing your

Pharmacy Staff, comprised of both staff Pharmacists and Pharmacy Technicians, you are accountable

for the management, oversight and operation of all aspects within your pharmacy.

A Day in the Life

? Patient Safety - ensure safe and effective pharmacy services at the top of your teams and your

pharmacy’s license. This includes, but is not limited to, filling prescriptions, counseling patients

on their medication, MTM services, and vaccine administration.

? Regulatory Requirements – ensure all board of pharmacy, DEA, HRSA, 340B, and other

regulatory obligations are met and practiced routinely by all employees of the pharmacy.

? Customer Service - ensure our customers receive the very best service and work directly with

patients and staff to resolve all customer complaints in a timely manner

? Personnel Management- in order to run a safe and effective pharmacy, the pharmacy

manager must hire, schedule, coach, develop, train, motivate and evaluate staff daily.

? Inventory Management - responsible for the safety and security of all pharmacy inventory and

supplies at all times, including temperature control. Responsible for ordering, returning, and

maintaining accurate and appropriate inventory levels.

? Financial Profitability– responsible for hitting key performance metrics in order to secure

financial goals set forth by the Director of Pharmacy

? Engage - participate in PHS trainings and required provider meetings

? Performs all other duties and tasks as assigned.

Requirements

Supervisory Responsibilities

Active

Core Competencies

? Customer Service: Committed to increasing customer satisfaction, sets proper customer

expectations, assumes responsibility for solving customer problems, ensures commitments to

customers are met.

? Communication: Understand and communicate effectively with others using a variety of

contexts and formats, which include writing, speaking, reading, listening and interpersonal

skills.

? Dependability: Meets commitments, works independently, accepts accountability, handles

change, sets personal standards, stays focused under pressure, meets attendance/punctuality

requirements.

? Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements

continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality

problems.

? Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks,

develops good work procedures, manages time well, and handles information flow.

Success Requirements

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable individuals with disabilities to

perform the essential functions.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance

instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to

speak effectively before groups of customers or employees of organization.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where

only limited standardization exists. Ability to interpret a variety of instructions furnished in written,

oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have the ability to gain knowledge of current

practice management system, electronic medical record, Microsoft Word, text paging, Internet, and

Intranet.

Certificates, Licenses, Registrations

? Active Pharmacy License in the state of Ohio

? Not on the DEA Excluded Parties List

? Immunization Certification through an accredited organization (i.e. APhA)*

? Listed on the pharmacy state license as the ‘pharmacist in charge’

? 3-5 years of leadership experience

Physical Demands

The physical demands described here are representative of those that must be met by an employee

to successfully perform the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands

to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally

required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to

25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral

vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may

be made to enable individuals with disabilities to perform the essential functions. While performing

the duties of this Job, the employee are occasionally exposed to fumes or airborne particles; toxic or

caustic chemicals and risk of radiation. The noise level in the work environment is usually moderate.

Affirmative Action/EEO Statement

It is the policy of Primary Health Solutions to provide equal employment opportunities without

regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual

orientation, genetic information or any other protected characteristic under applicable law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of

activities, duties or responsibilities that are required of the employee for this job. Duties,

responsibilities, and activities may change at any time with or without notice.

Key Skills
Customer ServiceCommunicationDependabilityQualityProductivityPatient SafetyRegulatory CompliancePersonnel ManagementInventory ManagementFinancial ProfitabilityEngagementProblem SolvingLeadershipTrainingCoachingMotivation
Categories
HealthcareManagement & LeadershipCustomer Service & Support
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