Question
FULL_TIME
2-5

Transport, Allocator

11/20/2025

As a Transport Allocator, you will be responsible for allocating and scheduling trucks to meet customer delivery and pickup requirements while ensuring compliance with Chain of Responsibility obligations. You will also build strong relationships with customers and internal stakeholders to resolve queries and maintain seamless transport operations.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Welcome to Lineage, a corporation dedicated to providing cutting-edge workflow solutions for businesses across various industries. With our roots in Buffalo, New York, we have expanded to 4 locations and now serve over 15,000 clients with a team of 140 dedicated professionals. In 2023, we evolved into three distinct divisions: Lineage Accelerate, Lineage Optimize, and Lineage Connect. Lineage Accelerate: Specializing in hardware and software solutions, Lineage Accelerate helps businesses streamline their mailing, addressing, and document management processes. With a focus on speed, accuracy, and efficiency, our solutions are designed to expedite your communications and ensure they reach the right person at the right time. We provide these services in Buffalo and Rochester, NY, Charlotte and the Triad, NC, greater Kansas City, and Little Rock, AR metropolitan areas. Lineage Optimize: As our specialized printing division in New York, we partner with Konica Minolta, an industry-leading printing equipment manufacturer. Our solutions help businesses increase their printing productivity and reach, while also providing comprehensive document management and mailing solutions. Lineage Connect: Our nationwide outsourcing services and capabilities enable businesses to save time and money by reducing postal expenses and optimizing the production and distribution of outgoing business-critical documents. We offer disaster recovery solutions and local presorting services for the greater Kansas City area, ensuring your data remains secure and compliant.
About the Role

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.  

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

Position Details - Transport Allocator

As Lineage continues its transformation and growth, we’re expanding our high-performing transport team at our Hume Rd facility in Laverton North.

We are now seeking an experienced Transport Allocator who thrives in a fast-paced environment and takes pride in delivering exceptional service to customers and drivers alike.

This is a fantastic opportunity to join the global leader in temperature-controlled logistics, where safety, collaboration and continuous improvement are part of who we are—not just what we say.

About the Role

As a Transport Allocator, you will play a crucial role in the smooth and efficient daily operation of our transport function.

You’ll be responsible for allocating and scheduling trucks in line with customer requirements, ensuring compliance with Chain of Responsibility (CoR) obligations and partnering closely with drivers, subcontractors, site leaders and operations teams.

Your ability to communicate clearly, solve problems quickly, and prioritise effectively will help ensure we continue to deliver industry-leading service while keeping our people, product and customers safe.

What You’ll Do

  • Allocate and schedule fleet and subcontractor trucks to meet customer delivery and pickup requirements.

  • Ensure CoR compliance by managing load weights, fatigue hours and vehicle requirements.

  • Support accurate data entry for planning, allocation and KPI reporting.

  • Build strong relationships with customers, subcontractors and internal stakeholders, resolving queries and issues efficiently.

  • Partner with Operations and Site Leaders to maintain seamless transport and warehouse coordination.

  • Monitor performance, costs and fleet utilisation to support transport cost-to-revenue targets.

  • Uphold the highest standards of food safety, quality and legality in line with FSANZ, HACCP and regulatory guidelines.

  • Contribute to a culture of continuous improvement, innovation and safe working practices.

What You Bring

Essential:

  • Experience allocating trucks in a transport or logistics environment (preferably with transport drivers).

  • Strong understanding of CoR, NHVR, fatigue and mass management requirements.

  • Solid knowledge of metropolitan and regional transport routing.

  • Experience managing customer relationships and resolving service issues.

  • Excellent communication, problem-solving and influencing skills.

  • Strong time management, organisation and IT skills (Microsoft Office, WMS, TMS).

  • A collaborative mindset and ability to work flexibly in line with operational needs.

Preferred (but not essential):

  • Experience with refrigerated palletised freight.

  • Understanding of Retail DC and Foodservice receival operations.

The Opportunity

At Lineage, our values are more than words—they guide how we work every day:

  • Safe: We lead with safety and ensure everyone goes home injury-free.

  • Trust: We communicate transparently and deliver on our commitments.

  • Respect: We value every individual and put shared goals above personal agendas.

  • Innovation: We challenge the status quo and push for continuous improvement.

  • Bold: We make informed decisions and take purposeful action.

  • Servant Leadership: We lead by supporting others to be their best.

You’ll be part of an inclusive and supportive team, with opportunities for ongoing development, career conversations and growth across our global network.

Why Lineage?
 

Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

Key Skills
Transport AllocationLogisticsCustomer Relationship ManagementProblem SolvingCommunicationTime ManagementOrganizational SkillsIT SkillsCollaborationRouting KnowledgeCoR ComplianceData EntryPerformance MonitoringContinuous ImprovementFood SafetyQuality Management
Categories
LogisticsTransportationFood & BeverageCustomer Service & SupportManagement & Leadership
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