Scheduler Special Procedure

11/20/2025

The Scheduler Special Procedure is responsible for scheduling complex invasive cases and ensuring all necessary information is gathered and recorded. This role includes educating staff on case requests and managing block time while advocating for patient safety and compliance with regulations.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

Tampa General is a private not-for-profit hospital and one of the most comprehensive medical facilities in West Central Florida serving a dozen counties with a population in excess of 4 million. As one of the largest hospitals in Florida, Tampa General is licensed for 982 beds, and with over 15,000 team members, is one of the region’s largest employers. Consistently recognized for world-class care, Tampa General Hospital is ranked as the #1 hospital in Tampa Bay by U.S. News & World Report for 2024-25 and is nationally ranked as among the top 50 hospitals in the nation in eight specialties. Additionally, Tampa General was ranked as “high performing,” or among the top 10% of hospitals in the nation, in five more specialties along with 12 procedures and conditions. TGH partners with the USF Health Morsani College of Medicine to pioneer breakthrough treatments, conduct game-changing clinical research and train the next generation of health care professionals. TGH is the region's only academic health system, having been affiliated with the USF Health Morsani College of Medicine since the school was created in the early 1970s. TGH is the area’s only Level I trauma center and one of two ABA-verified Adult & Pediatric burn centers in Florida. With five medical helicopters, we are able to transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to the leading organ transplant center in the country, having performed more than 14,000 adult solid organ transplants, including the state’s first successful heart transplant in 1985. Tampa General Hospital is committed to serving all residents of West Central Florida. We provide comprehensive health services, ranging from wellness and primary care to the most complex specialty care and post-acute services.

About the Role

Follows established policies and procedures, gathers and records all necessary information in the process of scheduling procedures and generating a hospital account. Responsible for reviewing and analyzing orders to ensure patients are optimized to proceed with needed procedure to accurately schedule highly complex invasive cases and appointments within multiple applications within EPIC. Educates offices, surgeons, and other support staff how to accurately complete case requests and manage their block time. Ensures procedures being scheduled have the appropriate insurance to protect patients from unanticipated financial impacts. Advocates for patient safety and quality outcomes by confirming surgical credentialing is aligned with procedure being scheduled. Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when creating a hospital account. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.

Education: High school graduate, GED or 3 years relevant experience.
Experience: (2) two years' experience or equivalent with scheduling and/or registration and/or insurance verification in a healthcare setting

Key Skills

SchedulingRegistrationInsurance VerificationPatient SafetyQuality OutcomesSurgical CredentialingCMS ComplianceJCAHO ComplianceHIPAA ComplianceCommunicationEducationAnalysisAdvocacyPolicy AdherenceProcedure OptimizationCase Management