FULL_TIME
0-2
HC & Insurance Operations Senior Rep.
11/21/2025
The role involves processing life claims, including death claims and identifying beneficiaries. Additional responsibilities include supporting various health claims products and performing payment calculations and settlements.
Working Hours
40 hours/week
Company Size
10,001+ employees
Language
English
Visa Sponsorship
No
About The Company
NTT DATA – a part of NTT Group – IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.
About the Role
In this role you will be responsible for: Life Claims: Processing Death Claims and identifying the right beneficiary(s) to provide the Claims benefit Setting up a claim and then following up for pending requirements (if any) Examining the received documents, payment calculation and settlement Perform additional review before cutting the check Supporting different set of Health Claims products which includes Wellness, Critical Illness, Accident, Cancer, HI etc. 0 -1 Year of experience in any Healthcare BPO University degree or equivalent that required 3+ years of formal studies 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements Ability to communicate (oral/written) effectively in English to exchange information with our client.
Key Skills
Life ClaimsDeath ClaimsClaims BenefitPayment CalculationHealth ClaimsWellnessCritical IllnessAccidentCancerComputer SkillsWindows PC ApplicationsEffective CommunicationDocument ExaminationClaim SetupFollow UpReview
Categories
HealthcareCustomer Service & Support
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