Customer Security Officer

The Customer Security Officer will also be the strongest advocate and voice of their customers in the Go to Market teams and influence the product road-map and strategic investment in new product areas based on both customer feedback as well as changing industry trends. The Customer Security Officer role involves working as part of a global team, and although regionally based, the person hired will also support colleagues in other geographies. It will involve up to 25% travel, with some global travel required occasionally. Partner with area sales leadership and account teams in developing long term strategic plans for key must win accounts in your area. Engage with customer CISO and other C-suite executives, to understand their strategic objectives. Develop and nurture trusted advisor relationships helping CISO mature their security program by establishing the foundation for best of breed as well best of platform security program architecture leveraging industry frameworks and standards. Develop strategic, operational, and tactical recommendations tailored to each customer with the intent of improving customer security posture and compliance position, aligned with their business goals and risk tolerance. Monitor and analyze emerging security trends, share insights with customers as well as our area leadership and guiding them through the potential impacts on their industry. Advise, coach, and train the area leadership on MS security solution value prop and positioning. Be the SME supporting area senior leaders on security conversations in executive forums as CISO round-tables, etc. Develop and maintain industry expertise: The Customer Security Officer must stay up to date with the latest developments and advancements in security including new tech, competitors, and internal product and services offerings. 10+ years of Industry experience, with 3-5 years as a Chief Information Security Officer (CISO), with direct responsibility for developing security strategies for global companies and/or governments and overseeing the implementation and execution of said strategies. A career profile that will enable the candidate to be a credible and compelling security executive and trusted advisor to C-level executives with proven ability to build and sustain relationships with external stakeholders in a strategic manner. Broad information security competency, covering Identity and Access Management, Security Operations (SOC), network security, SDL, cryptography, key management, hardware security modules, security architecture and design, operations security, legal/risk/compliance, and physical security. In-depth knowledge of security principles, compliance standards and ability to apply them in diverse business contexts., with detailed understanding of current compliance status for industry standard security & audit frameworks (such as ISO27001, HIPAA, SSAE16, FISMA, NIST2, etc.), and compliance features. Demonstrate strong ability to influence without authority to drive change with both our strategic customers as well as internal stakeholders.