Principal Engineering Manager

Building a successful team involves creating an inclusive workplace where all people and ideas are welcome. Guides partnership with appropriate stakeholders (e.g., project manager, technical lead) to determine user requirements within and across teams. Guides team and leads identification of dependencies and the development of design documents for a product, application, service, or platform. Optimizes, debugs, refactors, and reuses code to improve performance and maintainability, effectiveness, and return on investment (ROI). Guides team to drive multiple group's project plans, release plans, and work items in coordination with appropriate stakeholders (e.g., project managers). Guides team and act as an expert for Designated Responsible Individual (DRI) and monitors other engineers across product lines, working on call to monitor system/product/service for degradation, downtime, or interruptions. Leads product development and scaling to customer requirements and applies best practices for meeting scaling needs and performance expectations and holds accountability for products that do not meet expectations. Master's Degree in Engineering, Computer Science, or related field AND 10+ years software industry experience - OR Bachelor's Degree in Engineering, Computer Science, or related field AND 12+ years software industry experience - OR equivalent experience. 5+ years of experience operating online services. 3+ years of people management experience. Exceptional skills in influencing and aligning diverse stakeholders across product, design, marketing, research, and business disciplines. Ability to think strategically while diving deep into details, you can balance big-picture vision with day-to-day execution. Experience working with AI/ML-powered experiences, platform services, or large-scale subscription businesses is a plus. Passion for customer-centric innovation, operational excellence, and building inclusive, high-performance team cultures.