Question
5-10

Taleo Principal Analyst

11/21/2025

As a Taleo Principal Analyst, you will lead Taleo configurations and support enterprise-wide projects. You will enhance user experiences across the platform and collaborate with cross-functional teams to resolve complex issues.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
About the Role

Your potential has a place here with TTEC’s award-winning employment experience.  As a Taleo Principal Analyst working onsite in Hyderabad, India, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all!

What You’ll Do -
Looking for an opportunity to drive impactful HR tech solutions? In this role, you’ll lead Taleo configurations, support enterprise-wide projects, and enhance user experiences across the platform. You'll collaborate with cross-functional teams, resolve complex issues, and deliver scalable system improvements.

You'll report to Manager, Systems Software Engineering.

During a Typical Day, You’ll

1.       Provide functional and technical expertise for new Taleo initiatives.

2.       Configure the Taleo platform to enhance internal and external user experience.

3.       Participate in enterprise-wide project teams to solve complex business problems.

4.       Resolve Tier 2 and Tier 3 issues related to web tools and integrations.

5.       Perform detailed configuration and manage code migrations between environments.

6.       Collaborate with cross-functional teams to drive process and system improvements.

7.       Oversee design, deployment, and compliance of new Taleo functionalities.

 

What You Bring to the Role

1.       Bachelor's degree in Computer Science, IT, or related field (Master’s preferred).

2.       8–10 years of experience in full-cycle implementation and support of Taleo applications.

3.       Strong expertise in Taleo Connect Client (TCC) integrations.

4.       Background in corporate talent acquisition operations and strategy is a plus.

5.       Solid understanding of data architecture and system integrations.

6.       Proven ability to troubleshoot, problem-solve, and work independently in dynamic environments.

7.       Excellent communication skills with experience managing multiple priorities and stakeholders.

What You Can Expect

·       Supportive of your career and professional development

·       An inclusive culture and community minded organization where giving back is encouraged

·       A global team of curious lifelong learners guided by our company values

·       Ask us about our paid time off (PTO) and wellness and healthcare benefits

·       And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Onsite

Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Key Skills
Taleo ConfigurationsTaleo Connect ClientData ArchitectureSystem IntegrationsTroubleshootingProblem-SolvingCommunication SkillsProject Management
Categories
Human ResourcesTechnologyCustomer Service & Support
Benefits
Paid Time OffWellness BenefitsHealthcare BenefitsTuition Reimbursement
Apply Now

Please let TTEC know you found this job on PrepPal. This helps us grow!

Apply Now
Get Ready for the Interview!

Do you know that we have special program that includes "Interview questions that asked by TTEC?"

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.