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Guest Room Attendant

11/22/2025

As a Guest Room Attendant, you will be responsible for ensuring that our guests' rooms are clean, comfortable, and inviting. You will work closely with our housekeeping team to maintain high standards of cleanliness and presentation throughout the hotel.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

Headquartered in Rochester, New York, Essex Hotel Management, LLC has developed, owned and managed hotels and multi-family properties since the mid-1980s. The assets in our extensive portfolio represent over 3,500 hotel rooms and nearly 3,800 residential units located in 14 Eastern States. For nearly three decades, Essex's "solution driven" approach has resulted in a high level of satisfaction - for our partners, owners and guests alike. While initially an owner-operator, Essex began providing independent third-party management services in 2002. Currently, we are an approved management company for top select service brands and have received numerous awards and recognitions for turnaround improvements and operational excellence.

About the Role

Description

The Hampton Inn & Suites Lake Placid, managed by Essex Hotel Management, is currently seeking a DRIVEN Guest Room Attendant.

Responsibilities:

- Clean and maintain guest rooms to the highest standards of cleanliness and presentation

- Change linens, make beds, and restock amenities as needed

- Vacuum, dust, and sanitize all surfaces in guest rooms

- Report any maintenance issues or damage to the appropriate department

- Respond to guest requests and inquiries in a timely and professional manner

- Maintain a positive and friendly attitude at all times

- Follow all safety and sanitation procedures to ensure a safe and healthy work environment

What are we looking for? For nearly three decades, Essex Hotel Management's "solution-driven" approach has resulted in high satisfaction for our team members, partners, owners, and guests. This results from our Team Members staying true to our Vision, Mission, and Values. We look for teammates that are DRIVEN:

Dedicated to finding solutions that work
Responsive to our partners, our team members, and our guests
Integrity defines everything we do by taking ownership of our actions and holding ourselves accountable
Value-Oriented - we value diversity, relationships, and performance
Engaged - we care about the work we do and the people we work with
Nimble - we strive to be flexible and innovative

Essex Hotel Management, LLC is committed to fostering an inclusive and diverse workplace, where equal opportunity is extended to all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.

Requirements

Requirements:

- High school diploma or equivalent

- Previous experience in housekeeping or a related field preferred

- Strong attention to detail and ability to work independently

- Excellent communication and customer service skills

- Ability to lift and carry up to 25 pounds

- Flexibility to work weekends and holidays

Key Skills

Attention To DetailCommunication SkillsCustomer ServiceHousekeepingTeamworkProblem SolvingFlexibilitySanitation Procedures