Question
FULL_TIME
5-10

Solution Specialist AI Business Process (Dynamics 365) Manufacturing Industry

11/22/2025

The Solution Specialist will design customer-centric solutions for the manufacturing industry, leveraging insights and digital signals to engage stakeholders and build sales pipelines. They will orchestrate solution design, present business value, and ensure successful customer handoff to success teams.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
About the Role
Design Thinker - Customer needs first! Build Pipe in alignment with Account Teams - Build pipe by leading with industry, using digital signals & insights to prospect, network, identify, engage & nurture with right business stakeholders, align & gain account team commitment, plug into cross solution sales motions. Envision Financial Services Industry-aligned Customer-Centric Solutions with Business Value Insights - Discover and envision industry-based solutions with business value insights working with a pursuit team of technically intense workload experts and partners resources to quantify and qualify end-to-end connected solution use cases expanding opportunity value across line of business stakeholders. Engage with Partner(s) - Leverage and scale through aligning early with priority co-sell partners and ISVs. Develop Close Plan & Secure Customer Agreement to Envisioned Solution - Gain customer agreement by successfully presenting the business case for change, aligning business pains with envisioned solution and associated business value. Orchestrate Solution Design & Calculate/Present Business value - Orchestrate, bringing clarity to pursuit team to ensure designed solution(s) maps to envisioned solution and business value. Ensure design has an end-to-end view, building opportunities for future expansion of interconnected business processes after initial sale. Negotiate with Proposals Mapped to Business Value - Create compelling board-level presentations with proposals aligned to customer transformation plan mapped to business value impact. Deal crafting and negotiating using Give Gets/Balance of Trade and other resources. Commitment for Customer Success - Throughout the sales process and after sales closure ensure successful handoff to customer success teams with a clearly documented deployment plan. Several years of technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field and a few years of technology-related sales or account management experience. Fluency in German required - This role requires proficiency in German as you will be assigned to the local customer market Some years of technology-related sales or account management experience: Experience with selling cloud-based business applications to large enterprise accounts exceeding sales targets. Developing demand and pipe by building Business Decision Maker networking, assessing strategic customer objectives, digital transformation opportunity discovery, key improvement scenarios and an ability to measure and present incremental and new economic value from solutions proposed. Ability to sell solutions with connected end-to-end business transformation across business units within enterprise accounts. Leading/orchestrating sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging in sophisticated business case discussions. Deal crafting, negotiating terms and contracts for multimillion-dollar digital transformation initiatives. Disciplined operator with demonstrated accuracy in forecasting business and maintaining pipeline hygiene. Strong track record and history of carrying and exceeding an enterprise account sales quota. Deep Understanding of: Expert understanding and experience selling into one of the following industries: Manufacturing. The security, regulatory and compliance needs of global customers. Desired Skills: Design Thinking and Solution Envisioning Strong presentation, white-boarding, and communication Ability to maintain a high level of productivity, manage multiple competing priorities, work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Problem-solver, ability to work in a rapidly changing environment.
Key Skills
Design ThinkingSolution EnvisioningPresentation SkillsCommunication SkillsProblem SolvingSales Process OrchestrationNegotiation SkillsBusiness Value InsightsCustomer EngagementCloud-Based ApplicationsAccount ManagementDigital TransformationManufacturing Industry KnowledgePipeline ManagementForecastingTeam Collaboration
Categories
TechnologySalesManufacturingConsultingManagement & Leadership
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