FULL_TIME
5-10
FastTrack Architect
11/22/2025
The FastTrack Architect serves as a trusted technical advisor, guiding customers through deployment and migration plans while ensuring successful execution with partners. They also identify opportunities for customer transformation and revenue growth by engaging with business and technical leaders.
Working Hours
40 hours/week
Company Size
10,001+ employees
Language
English
Visa Sponsorship
No
About The Company
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters.
Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
About the Role
- Trusted technical advisor to provide technical deployment guidance and best practices, design their migration and upgrade plans, overcome hesitancy, and gain commitment from the customer to move forward with those plans. - Ensure FastTrack scale resources and Partners deliver that plan with the customer and resolve any escalations or delays. - Serves as the chief deployment coordinator, demonstrating both technical and project governance capabilities. - Identify customer deployment, revenue, and transformation opportunities through consistently evaluating the customer environment, engaging with customer business and technical leaders, coordinating with the customer account teams, and delivering briefings on relevant technical solutions and strategies. - Great customer facing skills including the ability to rapidly establish and maintain personal and organizational credibility with Customers and Partners through deep delivery knowledge and effective communication. - Proven track record delivering on team revenue or usage targets. - Ability to collaborate effectively with field and product teams to ensure customer success. - Growth mindset: drive to stay up to date with changes to enterprise technology.
Key Skills
Technical Deployment GuidanceMigration PlanningProject GovernanceCustomer EngagementCommunication SkillsRevenue Target AchievementCollaborationGrowth Mindset
Categories
TechnologyConsultingCustomer Service & SupportManagement & Leadership
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