Sales Lead

11/22/2025

The Sales Lead supports in directing all in-store activities to achieve sales and profitability targets while maintaining a healthy team culture. They are responsible for delivering financial results, building a dedicated team, creating a customer-focused culture, and ensuring operational consistency.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Cole Haan became an independently owned company again in 2013 and is growing rapidly in the US and abroad. We have earned a unique leadership position in the marketplace as a pioneer of goods that are as functional and versatile as they are crafted—most notably through our ZerøGrand and GrandSeries products. We are reinventing the world of modern footwear, handbags and accessories for consumers who seek style, versatility, and innovative comfortable function in their products. The company’s worldwide headquarters is in Greenland, NH, with offices in New York, Tokyo, Hong Kong, London, Amsterdam, Dubai and sourcing offices in Asia. Cole Haan is sold in more than 500 retail stores globally, digital platforms around the world and within our department store and specialty retail partners. We seek hard-working team members who are entrepreneurial-minded, solutions-oriented who accept and own accountability, model integrity, value individuality and diversity, encourage teamwork and inspire creativity. We invite you to visit us at any time at www.colehaan.com. To keep tabs on us to see what’s happening, follow us at: Facebook: https://www.facebook.com/colehaan Twitter: https://twitter.com/colehaan Instagram: http://instagram.com/colehaan Pinterest: http://www.pinterest.com/ColeHaan/ Google +: https://plus.google.com/+colehaan/posts Let's connect and see what happens. As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

About the Role

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

CORE ACCOUNTABILITIES:

Deliver financial results:

Drive financial growth by achieving sales and key KPI goals
Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
Coach staff to exceed individual and store goals

Build a dedicated and good-natured team:

Support and maintain a positive store environment by leading and developing a quality store team
Assists in training and development
Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever:

Deliver extraordinary customer service through your store team
Support and maintain visual merchandising standards consistent with company expectations

Deliver operational consistency:

Achieve all operational objectives with regards to loss prevention, health, and safety
Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Qualifications

Candidates must be at least 16 years of age
2 years retail experience. Specialty and or footwear retail preferred.
Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
Excellent verbal and written communication, delegation follow-up and time management skills.
Able to accomplish multiple tasks in a fast-paced environment
Able to work effectively with others in a team-oriented environment and provide excellent customer service
Ability to lift, push, and pull up to 25-50 pounds occasionally
Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

Key Skills

SalesCustomer ServiceTeam LeadershipTraining and DevelopmentVisual MerchandisingLoss PreventionInventory ControlTime ManagementCommunicationRetail OperationsCoachingProblem SolvingFlexibilityPhysical StaminaCollaborationKPI Achievement