Question
Part-time
0-2

Sales Associate - Optical - Part Time

11/23/2025

The Sales Associate greets customers and ensures high-quality customer service while meeting sales objectives. They assist with dispensing eyewear and handle customer service complaints effectively.

Working Hours

20 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
National Vision is one of the largest optical retail companies in the United States with over 1,200 stores in 38 states and Puerto Rico. We help people see their best to live their best through our optical products and services. For more than 30 years, we have been improving lives by providing eye care and eyewear for value-seeking and lower-income consumers. Retail brands include America’s Best, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases, and an e-commerce website DiscountContacts.com, offering a variety of products and services for customers’ eye care needs.
About the Role

Company Description

At Eyeglass World, we are more than just an optical retailer, we are a fashion-forward destination where style meets service and quality eye care. With 100+ locations nationwide, we bring customers the hottest eyewear trends, designer looks, and same-day service at prices they love. If you love fashion, thrive on helping people, and want to be part of a team that makes a difference every day, Eyeglass World is the place for you! For more details about Eyeglass Word, visit EyeglassWorld.com.

Working at Eyeglass World also means you are a part of a larger family of brands at National Vision.  At National Vision, we believe everyone deserves to see their best to live their best. That’s why we make quality eye care and eyewear more affordable and accessible for all.

Job Description

What would you do? – The Specifics

  • Greet customers in a friendly manner and ensure high quality customer service.
  • Meet National Vision’s sales objectives.
  • Maintain awareness of same day service using “Ready When Promised” production board.
  • Ensure customers receive quality products in a timely manner.
  • Assist with answering phones efficiently in accordance with National Vision telephone protocol.
  • Ensure all customer service complaints are handled effectively and efficiently.
  • Review reasons for redos and implement practices to correct. Ensure quality standards are met.
  • Check on status and notify customers when orders are in or of any delays.
  • Ensure all intra-web functions are done daily including cancelled job status, backorder list and problem jobs.
  • Assist with dispensing eyeglasses and contact lenses to customers, if permitted by state law.
  • Perform insertion and removal training of contact lens as directed by management and permitted by state law.
  • Ensure store cleanliness policies are adhered to at all times.
  • Complete inventory count and replenish stock as necessary.
  • Ensure all visual merchandising is implemented and maintained.
  • Ensure that the eyeglass department is kept clean and organized at all times.
  • Ensure that inventory control and loss prevention procedures are followed at all times.

Qualifications

 Are you the right fit? – The Suitable Talent

  • Previous retail experience preferred, but not required.
  • Effective interpersonal skills.
  • Ability to present and sell eyeglass features and specialty lenses.
  • Must possess strong customer service skills.
  • Ability to learn optical knowledge.
  • Must be able to work and interact effectively within a store environment, adhering to and promoting all store policies, procedures, and regulations.
  • Ability to stand for extended periods of time that may average 6-8 hours. 

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.  

Our Benefits Include: 
* 401k retirement savings with company match and stock purchase plan
* Paid sick time 
* Parental leave 
* Employee eyewear discount 
* College scholarship program 

Focus on professional growth and long-term career fulfillment: 
* Training programs available 
* Access to educational courses 
* Emphasis on internal promotions and career advancement.  

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! 

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Key Skills
Customer ServiceSalesInterpersonal SkillsOptical KnowledgeInventory ControlVisual MerchandisingProblem SolvingTeamwork
Categories
RetailSalesCustomer Service & Support
Benefits
401k Retirement Savings With Company MatchPaid Sick TimeParental LeaveEmployee Eyewear DiscountCollege Scholarship Program
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