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Product Content Operations Specialist

11/23/2025

The Product Content Operations Specialist will manage and monitor content and program statuses across various teams. They will ensure content systems are organized and facilitate collaboration to drive accountability.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Global-e (NASDAQ: GLBE) is the world's leading platform enabling and accelerating global, Direct-To-Consumer e-commerce. The chosen partner of over 1,400 brands and retailers across North America, EMEA and APAC, Global-e makes selling internationally as simple as selling domestically. The company enables merchants to increase the conversion of international traffic into sales by offering online shoppers in over 200 destinations worldwide a seamless, localized shopping experience. Global-e's end-to-end e-commerce solutions combine best-in-class localization capabilities, big-data best-practice business intelligence models, streamlined international logistics and vast cross-border experience, enabling international shoppers to buy seamlessly online and retailers to sell to and from anywhere in the world. With over 1000 employees, operating from over 30 locations worldwide, our people play a key role in our success, and we are always looking for more driven, talented and ambitious individuals to join our growing international family. Check out our open positions at https://www.global-e.com/careers/

About the Role

The Product Content Operations Specialist will run cross-functional efforts to organize, optimize, and maintain Global-e’s internal and external content frameworks.

This person will play a key role in ensuring that content systems (such as Jira, Confluence, and other workflow tools) are well-structured, up to date, and enable smooth collaboration across teams.

The ideal candidate is super communicative, highly organized, and proactive, with the ability to connect dots across departments, push for alignment, and keep programs moving forward

Key Responsibilities:

Update, manage, and monitor content and status of programs across teams (Legal, Product, Compliance, Marketing, Operations).
Updating in Jira — ensure tickets, projects, and boards are organized, up to date, and consistent across teams and projects[NA3] .
Create and maintain templates, dashboards, and workflows to improve visibility and reduce noise.
Work closely with multiple focal points (Legal, Product, Compliance, Marketing) to align priorities and ensure related content is up to date alignment[NA4]
Facilitate regular syncs, resolve blockers, and drive accountability across teams.
Assist with managing content throughout its lifecycle, including creation, review, approval, and publishing
Ensure governance and version control, especially for legal and compliance materials.
Promote visibility and collaboration across global teams.

Requirements

Bachelor’s degree
1–3 years in program or project management within a large or global organization.
Experience working with Jira, Confluence, CMS systems or similar tools — including board management, dashboards, and workflows.
Proven experience managing cross-team initiatives and coordinating multiple stakeholders.
Strong communication and interpersonal skills — able to influence, collaborate, and drive alignment across teams.
Highly organized, detail-oriented, and proactive.
Comfortable managing multiple projects in parallel in a fast-paced environment.
Knowledge of content management systems, operations workflows, or compliance documentation is a plus.

Key Skills

Project ManagementJiraConfluenceContent Management SystemsCommunicationInterpersonal SkillsOrganizationDetail-OrientedProactiveCollaborationGovernanceVersion ControlWorkflow ManagementStakeholder CoordinationContent Lifecycle ManagementCompliance Documentation