Branch Manager

 Are you a seasoned leader with a passion for driving sales and operational excellence? We’re on the hunt for a dynamic Branch Manager to lead our dedicated team in Christchurch. Reporting directly to our Regional Director - Oceania, this is an exciting opportunity to make an impact within a global industry leader. 

Responsibilities include

• Lead and manage all operational aspects of the branch, including sales, customer service, warehouse, human resources, and administration.

• Build and nurture strong business relationships with customers, focusing on long-term partnership and growth.

• Mentor, coach, and develop the knowledge and skills of team members, fostering a culture of high performance and best-in-class customer service.

• Implement plans and strategies to ensure consistent monthly and annual achievement of sales budgets and KPI’s

• Actively champion and uphold TVH’s Workplace Health and Safety policies, ensuring a safe environment for all.

About you – Skills, experience, and qualifications

This role will suit a Branch Manager or Parts Manager with a strong background in materials handling, construction, agricultural, industrial, or automotive parts component market. You’ll bring:

• A minimum of 5 years’ experience in a parts-based distribution business.

• Exceptional customer focus and a flair for sales/business development.

• Genuine passion for delivering a high-quality service and instilling in others to do so.

• Strong leadership skills with a proven track record of leading and motivating a team.

• Sound conflict resolution, problem-solving, and interpersonal skills.

• Sound computer systems and data analysis skills, including the use of Microsoft Office/Google Suite.

• Knowledge of Salesforce/Tableau is desirable but not essential.

What's in it for you

You'll be part of a people-centric culture, where your well-being matters. We offer:

• Recognition programs and incentives that celebrate your performance.

• The opportunity to join a dynamic global company that is a leader in its field.

• Opportunities for professional development, including access to LinkedIn Learning and a variety of in-house and external training courses.

• A comprehensive Health and Wellness program, backed by our commitment to sustainable growth.

People are at our heart

TVH is a global business with a family atmosphere, where people are at the centre. We value mutual respect, kindness, and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, construction, and agricultural equipment. Working at TVH means opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

If this sounds like the opportunity for you, click "Apply" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted.