Client Relationship Representative

Lumina Agency INC is a dynamic and forward-thinking organization dedicated to delivering exceptional event experiences. We partner with leading brands and clients to execute high-quality corporate events, promotions, and experiential activations. Our focus is on professionalism, creativity, and excellence in every detail. As we continue to grow, we are looking for motivated individuals who share our commitment to outstanding service and flawless execution.

We are seeking a polished and motivated Client Relationship Representative to join our team in Minneapolis. In this role, you will serve as a primary point of contact for clients, ensuring they receive exceptional service, timely communication, and tailored support. The ideal candidate is professional, detail-oriented, and passionate about creating positive client experiences.

Responsibilities

• Serve as the main liaison between clients and internal teams.

• Maintain ongoing communication to understand client needs and provide timely updates.

• Coordinate solutions, follow-ups, and project details to ensure client satisfaction.

• Track account progress and identify opportunities for improvement or growth.

• Prepare reports, documentation, and client summaries as needed.

• Support team initiatives and contribute to a collaborative work environment.

Qualifications

• Strong communication and interpersonal skills.

• Ability to manage multiple tasks with accuracy and professionalism.

• Excellent organizational and problem-solving abilities.

• Comfortable working independently and within a team environment.

• Strong customer-service mindset and attention to detail.

• Competitive salary of $50,000 – $56,000 per year.

• Opportunities for professional growth and skill development.

• Supportive and collaborative team culture.

• Stable full-time position with long-term career potential.

• Valuable experience in client management and business operations.