Question
2-5

Dental Office Manager

11/23/2025

The Office Manager will lead and direct the team to ensure high-quality patient service while collaborating with management to maintain smooth office operations. They will also oversee patient relations and resolve complaints effectively.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

No

About The Company
At Excel Dental, we aim to provide an excellent standard of dentistry. Our mission is to provide quality dentistry at affordable fees. We believe in upholding our professional integrity as we have been given an opportunity to help our patients.
About the Role

Description

Key Responsibilities:

  • Lead  and direct the team to ensure consistent and high-quality patient service.
  • Participate   in onboarding and training new team members.
  • Collaborate with the Regional Practice Manager and CEO to maintain smooth office  operations, including managing staffing, scheduling, and training.
  • Inspire,  motivate, and support staff in achieving their professional goals and  fulfilling their duties.
  • Supervise   staff activities and assignments in accordance with office policies and legal requirements.
  • Contribute  to marketing strategies and initiatives to promote the practice.
  • Oversee  patient relations and resolve patient complaints effectively.
  • Organize and facilitate monthly staff meetings to maintain clear communication.
  • Address  conflicts and administer disciplinary actions when necessary.
  • Ensure  full compliance with HIPAA regulations, protecting patient privacy and maintaining confidentiality.
  • Adhere  to all state and federal regulations governing dental practice operations.
  • Greet  and check in patients in a friendly manner
  • Collect  co-payments and verify insurance coverage
  • Treatment  planning and coordinating to promote high-case acceptance
  • Review  and maintain schedules for productivity
  • Schedule  and confirm patient appointments
  • Prepare  new patient records neatly and accurately
  • Various  office duties as assigned by Regional Mangers and CEO
  • Responding   to patient financial inquiries and directing to appropriate departments,  as necessary

Requirements

Qualifications for Dental Office Manager include:

  • Exceptional People Skills/Customer Service
  • Insurance eligibility and verification experience
  • Reliable/ Fast Learner
  • Able to work independently as well as in a team environment
  • Bilingual and Spanish speaking (Required).

Benefits:

  • Paid Vacation Time (PTO)
  • Paid Holidays
  • Paid Sick-Time
  • 401K Plan with Matching
  • Health Insurance
  • Dental Insurance
  • Mentorship for Career Advancement 
  • Free Parking
  • & Much More! 

Competitive Compensation & Bonus OpportunityMentorship available for career growth, expansion of skills, and higher earning potential!

Key Skills
People SkillsCustomer ServiceInsurance EligibilityVerificationReliableFast LearnerTeam EnvironmentBilingualSpanish Speaking
Categories
HealthcareManagement & LeadershipCustomer Service & SupportAdministrative
Benefits
Paid Vacation Time (PTO)Paid HolidaysPaid Sick-Time401K Plan with MatchingHealth InsuranceDental InsuranceMentorship for Career AdvancementFree ParkingMuch More!Competitive CompensationBonus Opportunity
Apply Now

Please let Excel Dental Chelsea know you found this job on PrepPal. This helps us grow!

Apply Now
Get Ready for the Interview!

Do you know that we have special program that includes "Interview questions that asked by Excel Dental Chelsea?"

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.