Supply and Demand Planning Manager
11/24/2025
The Supply and Demand Planning Manager is responsible for developing and implementing effective sales and operations planning processes to enhance operational execution and customer satisfaction. This role involves collaborating with cross-functional teams and monitoring performance against key performance indicators.
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
Description
More than a decade ago, Ledge introduced America to the first-in pool chaise and modern design forward furniture for a more compelling outdoor living experience. Today the award-winning brand is recognized as the in-pool and poolside leader, adopted by discerning homeowners and five-star resort and residential properties around the world.
Our continued success is very much a consequence of our team members, the Ledge culture of collaboration and innovation, and our unwavering belief in the importance of design distinction in everything we do.
Job Overview:
As the Manager, Supply and Demand Planning, your primary responsibility is to drive business operations acceleration of Ledge as we rapidly grow and scale up. You will play a key role in building, implementing, and facilitating customized Sales and Operations Planning (S&OP+) processes and Integrated Business Process capability across the enterprise to improve operational execution, growth, customer satisfaction, lead-times, and working capital. This individual will be a key player on the management team driving operational effectiveness across the organization and enabling Ledge’s scale up acceleration.
Key Responsibilities:
- Develop and Implement Demand and Supply Planning (S&OP) Processes: As a Demand and Supply Manager, your primary responsibility will be to develop and implement an effective sales & operations planning (S&OP) process that integrates sales forecasts, production plans, and inventory management.
- Systems, Data, and Reporting: This role is accountable to maintain planning models and parameters within our ERP system (NetSuite) and our planning software (Singuli). In addition, this role will generate and analyze company performance against KPIs such as forecast accuracy, OTIF, inventory turns, and capacity utilization. This team member will recommend process improvements and standardize planning workflows.
- Collaborate with Cross-Functional Teams: This entails working closely with cross-functional teams, collaborating with sales, marketing, production, finance, and other relevant departments to gather input and ensure alignment of plans across the organization. Collaboration with finance teams to align S&OP plans with budgetary constraints and financial goals is also part of the responsibilities.
- Demand and Supply Planning: This role will involve analyzing demand patterns, market trends, and historical data to create accurate sales forecasts. Coordinating with production and procurement teams is crucial to ensure adequate inventory levels to meet demand while minimizing excess.
- Monitor and Report Performance: This role will monitor and report on performance against established key performance indicators (KPIs) for S&OP processes, providing insights into any discrepancies or deviations from the plan. Utilizing advanced planning tools and software for accurate forecasting, data analysis, and decision-making is essential.
- Risk Management: Proactive risk management is essential in identifying potential disruptions to the supply chain and developing strategies to mitigate these risks.
- Continuous Improvement: This position is responsible for driving continuous improvement initiatives within the S&OP process, incorporating feedback and adapting strategies to enhance overall efficiency and effectiveness.
Requirements
- A bachelor's degree in business, supply chain, engineering, or related field
- Minimum 4 years of industry, CPG, or other relevant business experience
- Proven analytical skills, ability to create compelling fact-based presentations
- Excellent communication and presentation skills
- Ability to build strong relationships, initiate action, adjust to change and persuade at all levels, are key competencies of this role
- Experience with NetSuite and Singuli is desirable
At Ledge, we value diversity and inclusion and are committed to providing equal employment opportunities to all individuals. We offer a competitive salary, benefits package, and the opportunity to work with a dynamic team in a positive and supportive work environment.
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