Question
Full-time
2-5

People & Culture Manager

11/24/2025

The People & Culture Manager will lead the hotel’s People and Culture strategies and manage all P&C functions to align with operational needs. Responsibilities include overseeing recruitment, coaching managers, driving employee engagement initiatives, and managing industrial relations.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

At Accor, we are over 330,000 Heartists® across 110 countries. Building on the strength of our teams and our diverse holistic ecosystem of 45+ brands, experiences & solutions, we are breaking new ground to shape the hospitality of tomorrow, connecting cultures with heartfelt care.

Pullman Sydney Airport is located in the centre of Mascot Business Park and is only a short walk from Mascot train station. The premium 5 star hotel at Sydney Airport brings contemporary style and functional design with a smart open layout and 229 rooms and suites. With five multifunctional spaces – including modular conference rooms for up to 200 guests, two executive boardrooms, and a dedicated quiet zone – every detail at our hotel is considered to empower connection, creativity, and focus. The hotel delivers a fantastic food and beverage product with Mobius Bar & Grill located on premise - a relaxed and flexible environment, serving in house and external guests.

Job Description

We’re looking for a skilled and proactive People & Culture Manager to join our team on a full-time basis at Pullman Sydney Airport

This role provides leadership for the hotel’s People and Culture strategies, plans and policies, while managing all P&C functions to meet operational needs and align with Accor P&C initiatives.

What you’ll be doing:

  • Oversee recruitment and retention of key talent in line with hotel and company guidelines
  •  Ensure strategies and practices are in place for efficient and effective departmental staffing to meet financial and service quality targets
  •  Ensure Talent Induction, On-the-Job Training and Probationary Performance Reviews are completed for all new team members to meet brand and service standards
  •  Coach supervisors and managers on performance management culture, processes and responsibilities, as well as broader workplace relations matters
  •  Use Employee Engagement Survey results effectively and support departmental improvement initiatives
  •  Drive P&C solutions such as reward and recognition, employee wellbeing, talent management and leadership programs
  • Ensure Learn Your Way compliance courses are completed, evaluate effectiveness, and maintain accurate training records
  • Manage industrial relations sensitively and proactively, documenting meetings and outcomes accurately
  •  Prepare monthly P&C reports as per Regional P&C team guidelines
  •  Assist with the development of the Annual Business Plan and Financial Budget
  •  Develop and implement Hotel’s WHS initiatives and manage Workers Compensation effectively

Qualifications

  • Tertiary qualification in Human Resources
  • 3–5 years’ experience in a similar role within the hospitality environment
  • Understanding of Australian employment legislation, including the Modern Award
  • Confident and articulate communication, negotiation, relationship and networking skills
  • Demonstrated analytical and commercial awareness
  • Ability to think strategically and plan mid to long term
  • Strong personal integrity, flexibility and the ability to embrace and respond effectively to change
  • Full working rights in Australia

Additional Information

At Accor, we believe HOSPITALITY IS A WORK OF HEART!

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

You can be all you are! Grow & create your path! Work with purpose! Enjoy and feel valued!
If you are willing to learn and are passionate about the hospitality industry, please apply!

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Benefits Your Way:

  • Work alongside our highly experienced General Manager
  • The opportunity to Work Your Way across the much-loved Accor Brands
  • Discounted accommodation & Food and Beverage with Accor worldwide from day one
  • Annual Service Recognition, Accor Tenure Milestone recognition, Accor Progressive leave policies, EAP and much more Accor Partner Benefits.
Key Skills
Human ResourcesRecruitmentPerformance ManagementEmployee EngagementTrainingIndustrial RelationsAnalytical SkillsCommunication SkillsNegotiation SkillsRelationship BuildingStrategic ThinkingFlexibilityChange ManagementWHS InitiativesTalent ManagementLeadership Programs
Categories
Human ResourcesManagement & LeadershipHospitality
Benefits
Discounted AccommodationFood And BeverageAnnual Service RecognitionAccor Tenure Milestone RecognitionAccor Progressive Leave PoliciesEAPAccor Partner Benefits
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