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IT Engineer

11/24/2025

The IT Engineer will maintain, upgrade, and manage software, hardware, and networks, ensuring that technology infrastructure runs smoothly. Responsibilities include troubleshooting issues, managing system environments, and collaborating with IT and business partners on various initiatives.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

About the Role

<div class="content-intro">Razorpay was founded by<a href="https://www.linkedin.com/in/kumarshashank/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/kumarshashank/&source=gmail&ust=1660290870959000&usg=AOvVaw1H2eeqfjnUDt3iT_Cg-jfh"> Shashank Kumar</a> and<a href="https://www.linkedin.com/in/harshilmathur/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/harshilmathur/&source=gmail&ust=1660290870959000&usg=AOvVaw3k1sK1wrIz5HKLsZA8-mTC"> Harshil Mathur</a> in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.  <div class="gmail_default">We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via<a href="https://razorpay.com/x/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/x/&source=gmail&ust=1660290870959000&usg=AOvVaw0ab_bX0WbaTqedmVsyWBbZ"> Razorpay X</a>) and enabling capital availability for businesses (via<a href="https://razorpay.com/capital/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/capital/&source=gmail&ust=1660290870959000&usg=AOvVaw2ymFZuuzdG2i4lPyqQYP5I"> Razorpay Capital</a>). </div></div>The Role: We are looking for an IT Engineer to maintain, upgrade and manage our software, hardware and networks. You will be responsible for supporting and maintaining Client operating systems - Mac, Windows. General maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities. Your goal will be to provide effective IT assistance across all aspects of the business and ensure that our technology infrastructure runs smoothly and efficiently. Roles and Responsibilities: <ul> <li style="font-size: 12pt;">Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards.</li> <li style="font-size: 12pt;">Manages system/application environment and ongoing operations;</li> <li style="font-size: 12pt;">Performs on-call activities as needed for the environment and technologies;</li> <li style="font-size: 12pt;">Contribute input to infrastructure architecture;</li> <li style="font-size: 12pt;">Provide input into infrastructure architecture designs;</li> <li style="font-size: 12pt;">Researches, designs, implements and tests technology solutions;</li> <li style="font-size: 12pt;">Collaborates with IT and business area partners on work groups and initiatives;</li> <li style="font-size: 12pt;">Troubleshoots software and/or hardware issues/failures;</li> <li style="font-size: 12pt;">Ensures execution and alignment to architectural standards and blueprints;</li> <li style="font-size: 12pt;">Resolves alerts and performs remediation activities;</li> <li style="font-size: 12pt;">Writes programming/scripting;</li> <li style="font-size: 12pt;">Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors;</li> <li style="font-size: 12pt;">Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology (MAC);</li> <li style="font-size: 12pt;">Proactively monitors and reports performance and utilization of assigned technologies;</li> <li style="font-size: 12pt;">Assists with developing tactical strategies, processes and procedures related to systems/application administration.</li> </ul> Mandatory Qualifications: <ul> <li style="font-size: 12pt;">Experience analysing business requirements and translating them into technical solutions;</li> <li style="font-size: 12pt;">1 + Years of experience of hands-on experience in HelpDesk, IT administration.</li> <li style="font-size: 12pt;">Experience using Agile methodology;</li> <li style="font-size: 12pt;">Ability to manage tasks independently and take ownership of responsibilities;</li> <li style="font-size: 12pt;">Ability to adapt to a rapidly changing environment;</li> <li style="font-size: 12pt;">Ability to communicate technical information clearly and articulately;</li> <li style="font-size: 12pt;">Competent working in one or more environments highly integrated with an operating system (MAC and Windows ).;</li> <li style="font-size: 12pt;">Must have strong Apple product knowledge;</li> <li style="font-size: 12pt;">High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy;</li> <li style="font-size: 12pt;">Extensive working knowledge of multiple technologies and their interfaces and integration;</li> <li style="font-size: 12pt;">Ability to learn from mistakes and apply constructive feedback to improve performance</li> </ul> Location: Bangalore<div class="content-conclusion"><div class="gmail_default">Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. </div> <div class="gmail_default"> </div> <div class="gmail_default">Follow us on <a href="https://www.linkedin.com/company/razorpay/mycompany/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/company/razorpay/mycompany/&source=gmail&ust=1660290870959000&usg=AOvVaw0f6sCrv8Ce3IHBvN2Sev8Z">LinkedIn</a> & <a href="https://twitter.com/Razorpay" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/Razorpay&source=gmail&ust=1660290870959000&usg=AOvVaw0ViuP9uutFg1qFCm2nHeh1">Twitter</a></div></div>

Key Skills

IT AdministrationHelpDeskAgile MethodologyMac OSWindows OSTroubleshootingInfrastructure ArchitectureScriptingMonitoringConfigurationTestingMaintenanceCritical ThinkingTechnology SolutionsClient Operating SystemsPerformance Reporting